ServiceWA 4+

Again… What about those without passports!

I recently wrote a review which that issue of being able to access the ServiceWA app without a passport verified on the MyGovID app has finally been resolved. However, you still can’t add your vaccination certificate to the ServiceWA app unless you have a passport. Not everyone in WA has a passport or has wanted to travel outside of WA - can the government please recognise that not everyone has the privilege to travel or has wanted to travel or even bothered to attempt to get a passport in the last two years due to strict border control! This is very frustrating and does not take into account those who don’t have this form of ID that is not required unless you are wanting to travel internationally which again is not something that everyone wants to do. This restricts people and it makes it difficult for people to comply with government policy and mandates as they would like to.

Bumped up to 2 stars as at least you can now login without a passport and access the SafeWA portion of the app.

Make checkin history visible please!

I know a lot of people are having dramas setting this app up but it took me about 10 minutes and I didn’t have too many problems. Just needed a little bit of patience. What I really want to see now that we are starting to get more and more exposure sites around the State is the ability to go back in the app to past check ins. I have just had an experience where I had visited an exposure site, but I was having trouble remembering what time I was there. My bank statement confirmed I was there on the day but it didn’t give me a time. Anyway, hours later, after going through phone and text message history, my husband and I think we’ve worked out that I was there roughly 5 minutes before the exposure time…!! Bit too close for comfort. It would make it so much easier for the user if they could just scroll back through their check-in history on the app. I don’t want to be waiting around to see if I get a phone call from the health department. Let people be responsible for their own well-being.

EDIT: Thanks for adding it into the next app update, hopefully we won’t ever have to use it again! :D

Developer Response ,

Thank you for your feedback. We agree this would be great information to have on hand, and have added in the 1.1 build of the app.

iPhone 6

If you have an iPhone 6 don’t bother. It comes up with an error message and the ATO phone number to contact. What a joke. I’ve emailed and contacted the helpline. No reply via email and when I spoke to a person on the helpline there response was a scoff and laugh. So there wipes out a chunk of the population of potential users. Trying to do the right thing throughout this whole pandemic and it gets you nowhere. Get jabbed three times and it still won’t be enough. You want people to use it, make it usable. And as far as every state has a different app, are we one country or what? Do other large countries segregate their population with different rules. Not download a different app depending on what state you are in. One country, one app. I know Mr McGowan would prefer we don’t leave and no one comes here but have we turned into a Communistic/dictatorship state in an attempt to cover up the failing health system and fill people with fear to hide and delay the real issues. In two years the only thing that has been done is close borders and make vaccination mandatory and now bullying people to make them have it otherwise they can’t go out. Is it not that individuals choice to put themselves at risk if they choose not the have the jab. This app is just the icing on the cake.