alrajhi bank ٤+

Missing feature

I don’t know why they remove account information card from being added to Apple wallet?
But for sure they need to reverse that decision!!
One thing for sure !! My card can be very safe and secure inside apple wallet and I have very fast access to it!! literally , 2 click away.
Yet, they decided to remove the card and every time I need to share my account number I need to open the app go through that lengthy process and share a picture?? if I need picture to share I will open my wallet and screenshot it and share the card??
I don’t know the thought process leads the developers to take such a decision it is the worst decision in every imaginable scenario even if they want to me to save that picture in my photos, I have thousands of them how I’m supposed to find that very fastly.

Mokafa Points system error in stores caused me to lose all my points !

Despite being VIP customer; the cashier system at a store has taken all my mokafa points and failed to give me invoice confirming my purchase. Had to call Rajhi for > 30 mins transferred to 5 diff employees to get me to someone who can request my points to be refunded due to store system having error. The store claims they informed rajhi about it!. As a customer, I shouldn’t be subjected to poor treatment because an IT error !! — it has really put me off as an experience. I have to wait 10 days to get my points !! And that’s tamayyuz customer :/ — I’m a bit disappointed. I even submitted a complain to the store as I am 30+ years customer with them !!

blessed

i would like to express my sincere appreciation for Al Rajhi Bank, which has been an incredible and amazing platform throughout my experience. Over the years, I have noticed a completely hassle-free process with every transaction and online purchase I have made.
Although I have been a client for 6 years while working here in Saudi Arabia, I have never once regretted choosing to have my salary deposited with this bank. The convenience, reliability, and exceptional service truly make Al Rajhi Bank stand out.
I am genuinely happy and proud to be associated with such a trustworthy institution. I love this bank and promise to continue my loyalty for many years to come.
Thank you, Al Rajhi Bank, for making banking so effortless and rewarding!

استجابة المطور ،

We thank you for trusting our service. We always strive to provide the best to satisfy you and meet your expectations. Your satisfaction is our goal and greatest success.