Jack in the Box® Order App

Name: Jack in the Box® Order App
Rating: 4.8 (116648 reviews)
Author: Jack in the Box, Inc.

Food for Pickup or Delivery

Only for iPhone

Free

117K Ratings
Ages

9+
Years
Category

Food & Drink
Developer

Jack in the Box, Inc.
Language

EN
English
Size

78.9
MB

iPhone

The Jack in the Box app provides a convenient ordering experience for pick-up or delivery. It’s just like having a Jack in the Box in your pocket, only it doesn’t weigh 350 tons and have people that work inside it. Then there’s the offers and deals you can’t find anywhere else. Like The Jack Pack. It’s like a secret VIP club of rewards. Only it’s not really secret. In fact, please don’t keep it a secret. Tell everyone. App Features: · Order food for pick-up or delivery through the app · Browse the all food, all day Jack in the Box menu · Find your nearest Jack location · Earn points, and redeem rewards with The Jack Pack loyalty program · Special mobile app-only Offers, Deals and App Exclusives · Enable push notifications and never miss a great deal · App will read your mind and tell you what you want – just kidding! Or are we…* *We are. For now.

Ratings & Reviews

4.8

out of 5

117K Ratings

Pleasantly Suprised
02/03/2021

EliteWhopper
Jack-In-The-Box to me has always been mediocre. I honestly believe almost every other fast food burger joint is better, especially in terms of the quality of the product. However, I will say they are doing a good job with their app. The interface is fluid and simple. I like that they integrated delivery as well. The feature helps a lot in regards to situations where there aren’t freelance delivery drivers(Doordash, Grub Hub, PostMates, UberEats) around. However, here are some things I would recommend, but didn’t feel were critical enough to cost the review a start from the 5/5. The app automatically removes your card information if something goes wrong with the payment or if you type something in wrong. This gets annoying after awhile. Secondly, the app will prevent you from placing an order if you made too many errors in too short of a time period which has literally prevented me from buying food here just because I typed in some incorrect details. Lastly, I don’t understand why they want a tip for delivery with the service fee being so high. I ordered a $10 meal and paid $4 for delivery and $7 for a service fee. I’m not sure what I’d be tipping for.
Pleasantly Suprised
02/03/2021

EliteWhopper

Jack-In-The-Box to me has always been mediocre. I honestly believe almost every other fast food burger joint is better, especially in terms of the quality of the product. However, I will say they are doing a good job with their app. The interface is fluid and simple. I like that they integrated delivery as well. The feature helps a lot in regards to situations where there aren’t freelance delivery drivers(Doordash, Grub Hub, PostMates, UberEats) around. However, here are some things I would recommend, but didn’t feel were critical enough to cost the review a start from the 5/5. The app automatically removes your card information if something goes wrong with the payment or if you type something in wrong. This gets annoying after awhile. Secondly, the app will prevent you from placing an order if you made too many errors in too short of a time period which has literally prevented me from buying food here just because I typed in some incorrect details. Lastly, I don’t understand why they want a tip for delivery with the service fee being so high. I ordered a $10 meal and paid $4 for delivery and $7 for a service fee. I’m not sure what I’d be tipping for.
May these 2 suggestions be helpful.
09/01/2020

joe_nad
As Jack in the Box needs no introduction, this review is solely about options missing in the current version of the app. Otherwise, it’s a decent app, navigation is great. Not all options are intuitive, but it is not hard to figure out either. I also like that Jack in the Box provides several discounted items and sometimes even free items in the app. With notification on, I was able to take advantage of these offers. However, I cut down 2 stars because I feel 2 very useful and easily implementable options are missing.1. A way to favorite all my customized foods. Currently, one can have only one favorite and that will be the entire order you placed. Not just a particular item. I customize many of my items, for example, I like Swiss cheese and tomatoes in my chicken sandwich. For now, I have to do the customization every single time I order. I wish I could save the item in favorites and order through click of a button. 2. There is no way to have multiple payment options. You can store only one card at a time. If the app doesn’t want to give the option of adding multiple sources of payment, there should at least be an Apple Pay option, where customers can choose their preferred card.Hopefully, in the next version the developers have incorporated these. I think these could be very helpful and make life a bit easier, than having to customize every time nor to punch in a different card numbers at times.
May these 2 suggestions be helpful.
09/01/2020

joe_nad

As Jack in the Box needs no introduction, this review is solely about options missing in the current version of the app. Otherwise, it’s a decent app, navigation is great. Not all options are intuitive, but it is not hard to figure out either. I also like that Jack in the Box provides several discounted items and sometimes even free items in the app. With notification on, I was able to take advantage of these offers. However, I cut down 2 stars because I feel 2 very useful and easily implementable options are missing.1. A way to favorite all my customized foods. Currently, one can have only one favorite and that will be the entire order you placed. Not just a particular item. I customize many of my items, for example, I like Swiss cheese and tomatoes in my chicken sandwich. For now, I have to do the customization every single time I order. I wish I could save the item in favorites and order through click of a button. 2. There is no way to have multiple payment options. You can store only one card at a time. If the app doesn’t want to give the option of adding multiple sources of payment, there should at least be an Apple Pay option, where customers can choose their preferred card.Hopefully, in the next version the developers have incorporated these. I think these could be very helpful and make life a bit easier, than having to customize every time nor to punch in a different card numbers at times.
App doesn't function at all
10/20/2022

imtheshizzniyee
As of October 2022, the app doesn't function at all. When I open it, all that comes up is a blank white screen. The one time I did get something to open I couldn't search a location and turning on location services did nothing either. Since the app updated about two or more weeks ago it's been totally unusable. Jack in the Box went from having one of the smoothest user friendly apps to the absolute worst. They also used to have new offers and online exclusives every month but they already stopped providing those for the past several months before updating the app which was disappointing but at least I could still order online and earn points. Now I can't do anything. Hopefully they update their app or go back to the one they had before. Whoever decided this new app was a good idea should be fired and whoever designed it should provide JBOX a refund instantly unless they are intentionally trying to deter people from mobile orders.
App doesn't function at all
10/20/2022

imtheshizzniyee

As of October 2022, the app doesn't function at all. When I open it, all that comes up is a blank white screen. The one time I did get something to open I couldn't search a location and turning on location services did nothing either. Since the app updated about two or more weeks ago it's been totally unusable. Jack in the Box went from having one of the smoothest user friendly apps to the absolute worst. They also used to have new offers and online exclusives every month but they already stopped providing those for the past several months before updating the app which was disappointing but at least I could still order online and earn points. Now I can't do anything. Hopefully they update their app or go back to the one they had before. Whoever decided this new app was a good idea should be fired and whoever designed it should provide JBOX a refund instantly unless they are intentionally trying to deter people from mobile orders.
Disappointed.
02/14/2020

DOGZ146
I live in Waco, Texas. I’m not sure if this problem exists in other parts of the state or States, but when I try ordering from two locations near campus via the app, I receive this message: “Dang it! An error occurred while processing your request! Please try again. We’ll cross our fingers this time.” I’ve gone to their website to fill out the “Contact Jack” form to provide information on previous issues, but I feel like as if I’ve never been acknowledged and heard. This time wasn’t any different, I even reached out to JITB’s Twitter direct message option, but I was never answered. Overall, I had issues with the app, couldn’t talk to anybody, and never was responded to to talk about and try resolving said problems, and I just didn’t think that was cool. I like JITB and my loyalty holds strong, but it’d be a lot cooler if they actually cared, for lack of a better term, and I could actually reap the benefits of using the app.
Disappointed.
02/14/2020

DOGZ146

I live in Waco, Texas. I’m not sure if this problem exists in other parts of the state or States, but when I try ordering from two locations near campus via the app, I receive this message: “Dang it! An error occurred while processing your request! Please try again. We’ll cross our fingers this time.” I’ve gone to their website to fill out the “Contact Jack” form to provide information on previous issues, but I feel like as if I’ve never been acknowledged and heard. This time wasn’t any different, I even reached out to JITB’s Twitter direct message option, but I was never answered. Overall, I had issues with the app, couldn’t talk to anybody, and never was responded to to talk about and try resolving said problems, and I just didn’t think that was cool. I like JITB and my loyalty holds strong, but it’d be a lot cooler if they actually cared, for lack of a better term, and I could actually reap the benefits of using the app.

We’re very excited to bring you the latest updates to the Jack in the Box app! Here’s what’s new: · All-new loyalty experience! Earn points, unlock tiers, and enjoy exclusive rewards with our new loyalty program. More ways to score tasty deals just by being you. · Improved store locator! Finding your next meal just got easier. The map now shows your real-time location so distance calculations are more accurate—no more guessing which Jack is closest. · We squashed some bugs and tuned things up to make your ordering experience smoother and faster. As always, we deeply value your feedback and are committed to continuously improving your experience. Stay tuned for more exciting features coming soon!

Version 2025.25

19h ago

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Contact Info
- Identifiers
Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Purchases
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
Languages
Age Rating
Copyright

Developer Website

Privacy Policy

Supports

Wallet

The simplest way to get all your passes in one place.

You Might Also Like

Del Taco

Food & Drink
El Pollo Loco - Loco Rewards

Food & Drink
Wienerschnitzel

Food & Drink
Carl's Jr. Mobile Ordering

Order Ahead, Pickup & Delivery
Taco Cabana

Order. Enjoy. Get Rewarded!
Denny's

Food & Drink
Wetzel's Pretzels

Earn Rewards. Order Online.
Mountain Mike's Pizza

Order ahead and get rewarded!
WaBa Rewards

Food & Drink
Habit Burger Grill

Food & Drink

Jack in the Box® Order App

Food for Pickup or Delivery

Ratings & Reviews

What’s New

Version 2025.25

App Privacy

Data Used to Track You

Data Linked to You

Data Not Linked to You

Accessibility

Information

Supports

Wallet

You Might Also Like