NET-A-PORTER 颇特女士：设计师品牌服饰

Name: NET-A-PORTER 颇特女士：设计师品牌服饰
Rating: 4.9 (48614 reviews)
Author: THE NET-A-PORTER GROUP LIMITED

选购设计师品牌服装和更多设计

免费

4.9万个评分
年龄

4+
岁
类别

购物
开发者

THE NET-A-PORTER GROUP LIMITED
语言

DE
+ 7 种语言
大小

250.7
MB

我们已改善了 App 的无障碍设计，首页现可支持视频内容。本次更新同时包括功能升级和漏洞修复。条款与条件适用: https://www.net-a-porter.com/content/help/terms-and-conditions/

活动

新一季

The ultimate party edit

Shop show-stopping gowns, standout finishing touches and exclusive pieces on the NET-A-PORTER app

评分及评论

4.9

满分 5 分

4.9万个评分

A real luxury retailer
5月30日

Racheljenna
I recently ordered a YSL bag from this app-I considered this risky as I’ve never shopped here before and didn’t know their quality control. Not only was the bag in perfect condition (as it should be for the price), it was packaged carefully and immaculately, complete with Saint Laurent dust bag/ gift box/tissue paper inside/around delicate parts. I do not buy a luxury bag that often, but when I do, if there is even the tiniest smudge it is going straight back. They definitely gained my business and clearly care about what they produce.

开发者回复
Thank you for this feedback. It is important to give luxury items and our customers the due care and attention they deserve. We have some fantastic private sales for different segments coming soon. Stay tuned.
A real luxury retailer
5月30日

Racheljenna

I recently ordered a YSL bag from this app-I considered this risky as I’ve never shopped here before and didn’t know their quality control. Not only was the bag in perfect condition (as it should be for the price), it was packaged carefully and immaculately, complete with Saint Laurent dust bag/ gift box/tissue paper inside/around delicate parts. I do not buy a luxury bag that often, but when I do, if there is even the tiniest smudge it is going straight back. They definitely gained my business and clearly care about what they produce.
开发者回复 6月24日
Thank you for this feedback. It is important to give luxury items and our customers the due care and attention they deserve. We have some fantastic private sales for different segments coming soon. Stay tuned.
Your company struggles
2天前

solufheg
Your Net-a-porter app times out and kicks me up after 15 minutes of usage. Payment times out and screen freezes any time you have promos and increased traffic. The pricing often is higher by 20% when shipped to Qatar than shopping tax fees in Europe. Yet, the import tax in Qatar is only 5%. In addition, yoox, your outlet company is a fraud. Better close it. You keep on adding old inventory at exaggerated prices. Your catalogue staff is terrible with no attention to description details and clear photos of item sides and back. Your management plays with prices changing it several times throughout the year. An item may cost 2005 more or less when re-listed. Stock is so old and often damaged, dirty, and often wrong size or items are sent. Last time I ordered nearly 2,000 Euro to Qatar through Rami Shinnawie account of my husband and without any notice, I could no longer return these old damaged and not fitting properly items at your expense. The shipping back to Italy of that big box was 400 Euro, so I decided to give the items away and NEVER shop with Yoox again ( I shopped with Yoox for 20 years first from USA and then when I moved to Qatar)
Your company struggles
2天前

solufheg

Your Net-a-porter app times out and kicks me up after 15 minutes of usage. Payment times out and screen freezes any time you have promos and increased traffic. The pricing often is higher by 20% when shipped to Qatar than shopping tax fees in Europe. Yet, the import tax in Qatar is only 5%. In addition, yoox, your outlet company is a fraud. Better close it. You keep on adding old inventory at exaggerated prices. Your catalogue staff is terrible with no attention to description details and clear photos of item sides and back. Your management plays with prices changing it several times throughout the year. An item may cost 2005 more or less when re-listed. Stock is so old and often damaged, dirty, and often wrong size or items are sent. Last time I ordered nearly 2,000 Euro to Qatar through Rami Shinnawie account of my husband and without any notice, I could no longer return these old damaged and not fitting properly items at your expense. The shipping back to Italy of that big box was 400 Euro, so I decided to give the items away and NEVER shop with Yoox again ( I shopped with Yoox for 20 years first from USA and then when I moved to Qatar)
Egregious customer service
2022/12/30

Appallingly awful
I purchased three items. Two of which were delivered in fine shape (bogner ski pant and tony sailor jacket). The one, Erin Snow ski pant, had a hole in them. It is clearly a manufacturer issue not a UPS carrier issue. The pants are stitched together quite cheaply for a $700 ski pant, which is why I declined the offer to have them exchanged. I initiated a return, sending in photos of the pant hole as well as proof of the tags that the pants were never worn. Promised I would get a refund, after numerous calls and emails into customer service, I’ve recently learned they are trying to blame UPS for the delivery and claim the return has timed out because it’s taken Net-a-porter over 6 weeks to conduct the investigation and process the claim. Not only is this atrocious customer service for a distributor selling high-end brands, it’s egregious that each time I ask to speak to a manager, there conveniently is no one available. I’m not only filing a claim with the better business bureau (an American association for consumer business compliance) but will also report this to UPS that the company was trying to claim the issue was with their carrier. Never shop here!!
Egregious customer service
2022/12/30

Appallingly awful

I purchased three items. Two of which were delivered in fine shape (bogner ski pant and tony sailor jacket). The one, Erin Snow ski pant, had a hole in them. It is clearly a manufacturer issue not a UPS carrier issue. The pants are stitched together quite cheaply for a $700 ski pant, which is why I declined the offer to have them exchanged. I initiated a return, sending in photos of the pant hole as well as proof of the tags that the pants were never worn. Promised I would get a refund, after numerous calls and emails into customer service, I’ve recently learned they are trying to blame UPS for the delivery and claim the return has timed out because it’s taken Net-a-porter over 6 weeks to conduct the investigation and process the claim. Not only is this atrocious customer service for a distributor selling high-end brands, it’s egregious that each time I ask to speak to a manager, there conveniently is no one available. I’m not only filing a claim with the better business bureau (an American association for consumer business compliance) but will also report this to UPS that the company was trying to claim the issue was with their carrier. Never shop here!!
Personal observations of a longtime customer
2018/02/15

Jah zee
I have been on this site for years and years 2005 or 2006 maybe earlier . The good old days :) I used to be a vip customer but now -a -days there are many choices online. I don’t find it’s curated as cohesively as it used to be . The clothes selections seem more random and they don’t all fit together both in placement/ order on site and as a grouping altogether. Sometimes the choices make no sense to me and I am quite the fashion person in a more laid back way now ,but I certainly have the knowledge ,and the eye. It used to be a little more funky ,which appealed to me more , even in high end labels , but I guess that’s a financial decision . I still purchase and look every Monday Wednesday and Friday but don’t find the experience as stimulating to my creativity . Thank you
Personal observations of a longtime customer
2018/02/15

Jah zee

I have been on this site for years and years 2005 or 2006 maybe earlier . The good old days :) I used to be a vip customer but now -a -days there are many choices online. I don’t find it’s curated as cohesively as it used to be . The clothes selections seem more random and they don’t all fit together both in placement/ order on site and as a grouping altogether. Sometimes the choices make no sense to me and I am quite the fashion person in a more laid back way now ,but I certainly have the knowledge ,and the eye. It used to be a little more funky ,which appealed to me more , even in high end labels , but I guess that’s a financial decision . I still purchase and look every Monday Wednesday and Friday but don’t find the experience as stimulating to my creativity . Thank you

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版本 2025.11.1

10月29日

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