Skyscanner: поездки с выгодой Оценки и отзывы

Anytime & anywhere feature is back!!

UPDATE: you changed it back! Must’ve been doing A/B testing or something and I got in the unlucky group. Back to 5 stars!
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Latest update killed off the best part of the app. When you select “explore anywhere/anytime” it gives you a list of prices to several locations, but then no longer brings you to those flights. If I see a $99 flight to Denver for example (after using the anytime/anywhere criteria) I used to be able to click on it and see the exact dates that $99 flight was for & then browse other dates with low prices to that destination. Now, I’m brought to an info page on the city with a button to “find flight deals” and the date is arbitrarily filled in and it’s not even the date with the cheapest prices. Please go back to the previous version! I would honestly use that feature to find my next destination! Just find a cheap flight to someplace I hadn’t been to without having to spend hours browsing and looking for a good deal.

Priceline has better deals unfortunately

Initially I got great deals through this app. That’s how they lure you in. I have used it now for 2 years and I can honestly say this with confidence. The first 2 flights I booked I got great deals! I literally got 2 round trip tickets for $40 each traveling to different locations. That was within months of each other. After that the luck was gone and I have never had such a deal since. It’s been about a year and a half and I have yet to buy another flight using this app. I spend lots of time comparing flights and you can get better deals on Priceline after your 2 “lucky” flights. This app usually has the highest prices compared to any of the others out there. Use for your first 2 flights then delete it!! It’s not worth it. Download Priceline and thank me later!! ;) Also the new version has started linking to third party websites once you get to the dates and flight you want. The third party sites are screechy to say the least. Once you choose the flights you want the price increases and you can’t get back to the original price. This was once a great app but has now lost all cool points. I haven’t used it in a year and a half since I’m finding the best deals on Priceline or going straight to the business site for rental cars. Once you buy your flight through Priceline they will send you codes for better deals on cars/hotels. Thank me later ;)

Ответ разработчика ,

Hi there, thanks for your review. At Skyscanner, we always aim to show you the most comprehensive results we can, so that you can choose the flight that suits you best. We show prices on behalf of travel providers, rather than setting the prices ourselves, and we display the price exactly as it is set on the travel providers page at that time.
If you have seen better prices somewhere else, we'd be keen to investigate this further. Feel free to get in touch with the details of your search, and a member of the team will get in touch with you as soon as possible. -Skyscanner Support

Great app, but needs work with some accessibility features for Voiceover users

Great and useful app. It has a lot of different airlines available to you, including Jet Blue, Spirit, Frontier, United, Delta, American, etc. that I've seen so far. I'm not sure if they have Alaska as I haven't looked at enough flights to fully be aware.
The things Ive noticed, though, in terms of accessibility are with the calendar, and also with looking at further flight details. The date of departture and arrival get lost a bit, and it's not entirely intuitive when you're trying to sort out what's what. When you're entering in departure and returning dates, the months are labeled, but the actual days are blank buttons. It's doable since you can just count in your head, but it's a little irritating. That said, plenty of other airline apps are way worse with their calendar accessibility. So, that said, this isn't horrible. When you're booking a one way flight, though, Voiceover responds beautifully to the calendar and suddenly reads the numbers and days of the week on the calendar. Bizarre, but I'm not complaining. Just wish it could also be sorted for the round trip calendars.

2nd review...just as bad as the first

Initially a 1 star review bcz everything I tried to look up for flights from Oregon to California would only show up in a different country currency...no matter what I set my acct or preferences to....Made zero sense!
Fast forward a few days and I get an email from Skyscanner about how to fix that...although the app had already fixed itself by then, so I’m assuming it was a glitch occurring on the particular day I was trying it out... (shrug, don’t know)
However their email did get me thinking about tickets again, Tuesday’s being a good day to buy tickets and such. So I did a search and every single flight this app finds is anywhere from $40-$220 MORE than what I am seeing right now on my desktop computer when I look at American or Southwest or Alaska Airlines websites... So again, back to poor stars and I still see zero use in the app at all. I have no idea how other people think this is a great concept unless maybe it only actually saves money on flights to other countries cuz it DEFINITELY doesn’t save anything within the US/short distance travel. That also would explain why most of the airline company options are all overseas type companies.... Why not just change the name of the app to something that represents Discounting Overseas Travel??

Ответ разработчика ,

Hi there,

Thank you for leaving a review, and we're sorry to hear that you've had such a poor experience.

Firstly I'd like to address the currency issue. You can change this in the app by going to Profile > Settings > Preferences > Regional settings. Once you've changed any settings, please do remember to hit 'Save' for the changes to be made. If this still doesn't work, we'd be grateful if you could please get in touch with us.

We're also very keen to look into the problems you've had trying to set up price alerts, and if you have time, can you provide further details by tapping ‘App Support' above please. If you fill out the help form with as much information as possible, one of our Support Team will then get back to you as soon as they can. Skyscanner Support

Great app for finding cheap flights - wish notifications were better

I use this app to find the best prices for flights and it’s great. I love that I can subscribe to flights and be alerted when the price changes. However I get too many silly notifications because any change triggers the notice. For example - I get notified when the price changes by $1 which is a waste of my attention. In addition if I subscribe to more than one flight the notification becomes generic and I have to open the app to see which flight changed.

I wish I could control the limits of my notifications (like only tell me when the price drops by more than $30, etc) and that notifications were more clear - especially when subscribing to more than one flight.

Keep up the great work! This app is powerful.

BEST APP EVER

No I do not work for Skyscanner, but I might as well because I tell EVERYONE about this awesome app! I have used it so much over the past few years, especially for international travel. I flew back and forth from the U.S. to Europe over 10+ times in the past several years only because of the dirt cheap price options on the app and NOWHERE else. I could have never had that amazing, unique experience that I will never forget, if it weren’t for Skyscanner.

Right now I’m looking at trips to Japan from the U.S. on the app and seeing some really amazing price options, which prompted me writing this. I’m only going there because of this app and making it affordable to me. Helping me live life. USE THIS APP! Thank you to the people of Skyscanner who make this app possible.

LET’S GO TOKYO!

Beware of booking via SmartFares!

As the title warns, DO NOT book via SmartFares. They are a massive scam and will charge you more than the price quoted which you won’t discover until after the payment is processed. I was charged for a flexible ticket which was an additional $70 on a plane ticket that was only $79rt!

Fortunately, I used my credit card which will refund and dispute directly with the scammers. They do worse things than that which you can discover by searching Google for reviews.

Skyscanner, I am a backpacker. I don’t have time to sort through scamming sites on your site. Your service has been great up until now. Please block them from your airfare results so that others can book with ease and not be scammed like so many who’ve booked before me and will continue to until you remove them from your platform.

Ответ разработчика ,

Hello. We are sorry to hear this. If you can please drop us a message here: shorturl.at/bzGZ2 with your booking ID and email address used for the booking, we'll investigate this with Smartfares. I'd also like to reassure you that all providers shown on our results are legitimate companies and we're very sorry you had this experience. Skyscanner

Lost the best part

I’m also disappointed with the changes to the “explore” portion of the app. That is the main reason I used this app over any other airfare app. Being able to pick a destination and have the app tell me all the cheapest dates to travel to that destination, was extremely helpful for a flexible traveler like myself. Now the app fills in one set of random dates for that destination, and I can no longer explore and compare different dates without having to type in each date, look at price, change date, look at price, change date, look at price, etc...

PLEASE update the app to have the explore option how it used to be. It really set this app above the rest being able to explore different locations or dates based on what is cheapest at the time. It was so helpful when I don’t have a specific destination or specific time frame I want to travel, I just know I want to go somewhere and have it be as cheap as possible. I’m not sure I have use for the app without that feature.

Ответ разработчика ,

Hello, thanks for taking the time to leave us a review. We really appreciate all feedback and we'll certainly make sure this is passed over to the relevant team. Thanks, Skyscanner Support.

The bait and switch, switch...

Up until this year (wait, Kayak beat out Skyscanner in September when I booked a trip to New Zealand), Skyscanner was my go-to for finding discount flights. A few years ago, I stopped using Momondo because it would advertise flights for one price, THEN raise the price AFTER you input your credit card information. Skyscanner isn’t that bad, but for the last month, every time I’ve checked a price for the EXACT same flight for the EXACT same date, it advertises the same “bait” price, then after clicking on the adjacent link, the price doubles, then triples. Not sure why you’d advertise a one-way flight for $254 FOR A MONTH, but then increase it to $720. Shouldn’t you stop the BS bait price on the unpteenth search? Should I blame the cookies? And you must realize that customers can actually search a plane’s seat availability, so the claims that the seats are limited is tired, not just dishonest. So, way to go, Skyscanner. You’re just as useless as Momondo now.

Ответ разработчика ,

Hello. Thank you for your feedback - we’re sorry to hear you've had this issue with the month view. If you have the time, can you please provide further details here then one of our support team will get back to you. https://help.skyscanner.net/hc/en-gb/requests/new

Took my money.

I don’t even know how to express this. I tried booking a flight on skyscanner and it shows the airline so I know they tried to book it on spirit airlines. I tried paying for the flights and it kept telling me to refresh the page that the ticket is no longer available. I did it 4 times until I gave up on this ridiculous app. I went to spirit directly and tried to pay and they said insufficient funds. So now I have 2 flights paid for under skyscanner with no email no proof that I bought a ticket. I called spirit airlines they said they have no card number no name or email of mine to show it was booked. Where is my money skyscanner ? This is literally an ongoing issue literally right now. Worst of all there is no phone number to call skyscanner the emails say to contact the airline. Did you guys just rob me ?!! I’m furious I need to get back into the states and this is what you guys do to me.

Ответ разработчика ,

Hello. Thank you for your feedback. We’re very sorry to hear that you have had this issue Can you please provide further details by tapping ‘App Support'. If you fill out the help form with as much information as possible, one of our Support Team will then get back to you as soon as they can