Want up to $15 off on your ride? Request a ride with DiDi to enjoy affordable rides
Your ride is just a few taps away in South Africa, Australia, Japan and selected countries of Latin America through our DiDi Rider app, offered by the world’s leading on-demand transportation network.
To use our service in Brazil, please download the ‘99’ app in the App Store.
To use DiDi in China, please download the ‘DiDi-Greater China’ app in the App Store (China mainland / Hong Kong SAR).
Requesting a trip is simple:
1. Download the app and follow the instructions to create an account.
2. To request a trip, select your pickup and dropoff locations.
3. Once we’ve found a driver, you’ll be shown the driver and vehicle information. Please note: all our driver-partners are vetted before joining our platform. You can also check the driver’s pickup route and estimated time of arrival (ETA).
4. At the end of your trip, pay hassle-free using your preferred payment method directly in the app.
5. Safety first! Take a minute to learn how to set Trusted Contacts, use the Emergency Button or share your ride status using our in-app Safety Toolkit.
Visit https://www.didiglobal.com/international-business for more information.
- Improved some page display details of product presentation
Ratings and Reviews
Nice App Good Safety Feature
I liked the app. I liked the safety feature of Recording the Trip Audio to return to it in case of a problem.. prices are very reasonable although I know that this shall be for a promotional period only .. I would give the fifth star for an additional option… if there is more than one rout for the trip to allow the rider to choose between routs ..
THIS IS UNACCEPTABLE. I have been asking for help from DiDi customer care after I get my money robbed by one of their drivers and they’re ignoring my plea for the fourth time now, i sent them screenshot of the trip data and despite I’ve activated the trip audio recording feature to secure myself during the trips and I mentioned the amount i’ve paid and my clear request to the driver to add the rest of the amount that I paid on my balance to secure my rights, DiDi didn’t do anything. Dealing with DiDi is the true meaning of frustration they don’t care or want to take their responsibility about what I as customer had to go through because on of their drivers.. With DiDi it’s just a matter of time for customers to get robbed by DiDi drivers and when this happens DiDi will not helping you at all or even showing consideration or putting themselves in your shoes, because all what they care about is taking our money from our pockets that what’s their customer care team has delivered and did to me and the only thing they did to me successfully.. Wish all people stay safe and deal only with companies which put our safety first.. DiDi put us on risk and let thieves reach us.. Think a million times before you choose DiDi or recommending it..
Random fees getting charged
Been using the app for maybe a month now and the app is poorly developed like when u completely remove the app from background running and it still orders u a driver or when u cancel and if u don't put a reason for cancelling u still get a driver and when ur called by a random person saying that he is at the location. Another incident is getting charged before i even took a ride (got solved and my money was returned tho). Lastly, a driver asked me to cancel and told to leave the car after telling him that he should have gone to the pick up location instead of parking some where else dar from the location.
DONT BE FOOLED BY THE DISCOUNTS I BARELY GOT THEM AFTER 1 WEEK
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- DIDI MOBILITY INFORMATION TECHNOLOGY PTE. LTD.
- 245.5 MB
- Requires iOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with the Apple M1 chip.
English, Arabic, Japanese, Russian, Spanish, Ukrainian
- Age Rating
- This app may use your location even when it isn’t open, which can decrease battery life.
- © 2017 DIDI MOBILITY INFORMATION TECHNOLOGY PTE. LTD.