Moj - Short Video App 12+

About Moj sallary process issue

Hello sir/mam, I have signed contract with rompefy which is affiliated with MAD Influence agnecy, I completed 1 month of signed contract with full target i done all the challenges and done all videos But i didn't received payment from my agency rompefy i called them many times then they replied payment is hold for 1 week after that they said that after 3 month u will receive salary.
In return they always replying Payment is delay because of moj hold your payment Please tell me what is the process of Payment and what's the problem with my payout

Slow & phone hang

I started using this app recently. It was kind of good in the beginning but as i started creating more videos, the app began to get stuck. Then my phone would hang.
I use iphone6 and it never hangs due to any other issue.
Also, i created videos & saved in drafts. Again, some videos just didn’t get saved!! I had to re-record the same video 6-7 times before it finally got saved. It’s very annoying & takes too much time.

So i am unable to create more videos & get followers. I posted one video today & that also doesn’t show any views or likes. Usually within a few minutes i would get likes on videos. I thought i could earn a few points but if this issue continues i will have to stop using the app unfortunately.

Developer Response ,

Hi,

We apologize for the inconvenience caused. We request you to please email us at contact@sharechat.co the details of the issue you are facing & we will look into it immediately.

Regards,
Team MOJ

Experience gone bad past 7 months

I started working under a contract a year ago in august with an agency called krazyfox He has taken work from me and I have given work, I have improved my performance He told me that when your 500K will be done then your payment will increase and my 500K was done on December 2021 But from December to now June 2022, he is not increasing my payment and does not reply to the message, Fraud happened with me in the name of campaign and they haven't even paid me my money yet the message does not reply for months.
And if a reply comes, then it is said that if there is a reply from Moj then something will happen, But now my followers have crossed 800k and they are still not increasing my payment and no one answer my calls. I request you to give answer to me connect with me, solve my queries.

Developer Response ,

Hi,

We apologize for the inconvenience caused. Please send us the details of the issue you are facing. You can do that by going to your profile in the Moj app, click on the 3 dots then press ‘Help & Support’ to send us a message.

Regards,

Team MOJ