Income Insurance 4+

Update version is very slack

After updating the recent app it always ask me to login . Very irritating. Last time is more user friendly. Now this new version slack. I rather not update it.

Developer Response ,

Dear Cny beng, We’re truly sorry to hear about your frustration with the log in function in the past weeks. This issue is now rectified, kindly update to the latest app version, you’ll be required to only log in once. Thank you :)

Apps is very unstable

After the latest updates, I simply could not log in to update my details including the steps.
I observe that many, if not all, apps had performed very badly once the updates are rolled out; perhaps these problems were the result not a robust and comprehensive review which were suppose to be done, but sadly, this is usually not so in Singapore. I think the management of the company is simply either very ignorant or not placing importance on the image of the company, especially in the web/apps world; they are living in the prehistoric world, not knowing the needs of the modern technologically advanced economies that we are living now.
Look at China and Israel, their apps are simply breath taking, to say the least.
With a band of 0-10 in a scale of user friendliness, ease of use, robustness and completeness, I will only sadly to rank it as only 1 or 2.

Default health tracker always missing

After since this app has been revised to the newer version..it is getting so unstable
1. Need to re-login every time
2. No matter how many times I have set the default health tracker, it is always back to none the moment it sign out automatically. How is it possible this way?

Developer Response ,

Dear MKlor, We’re truly sorry to hear about your frustration with the log in function in the past weeks. This issue is now rectified, kindly update to the latest app version, you’ll be required to only log in once. Thank you :)