Screenshots

Description

Begin your journey with ComfortDelGro Taxi! New users who download our booking app for the first time will receive a S$5 voucher to offset the fare of your first ride.

ComfortDelGro Taxi is a leading taxi company in Singapore that offers passengers street hail and taxi booking services 24/7. Our ComfortDelGro Taxi Booking App offers individuals and families alike the convenience of booking a taxi without any hassle - anywhere, anytime. Our taxis, which include four-seaters and seven-seaters, are also environmentally friendly.

Functions Available

New Booking
- Allows you to make current and advance taxi bookings.
- Automatically detects current location as pick-up address via GPS.
- Add notes to driver.
- View list of available promo codes.
- Redeem your Cabpoints instantly for your bookings.

Manage Favourites
- Preset and retrieve favourite locations for bookings.
- Preset and retrieve your favourite journeys with trip details (pick-up and drop-off addresses) for bookings.

Calendar Sync
- Sync your calendar to the App so that you can book a taxi to the destination of your upcoming appointment.

Payment Methods
- Add preferred in-app payment method, including Cabcharge.
- Allows you to Pay for Street Hail.

Status
- In-app push notification for all taxi bookings.
- Track location of taxi for your bookings.
- View estimated taxi fares.
- Share trip details.
- Cancel taxi bookings.

My Trips
- View completed booking trips for the past 30 days.
- Rebook from previous trips.
- Retrieve eReceipt after each completed trip.

Feedback
- Share your taxi experience with us.

Notifications
- Stay updated with the latest announcements.

Rate Driver
- Rate our driver after each completed trip.

What’s New

Version 6.3.1

Bug fixes and performance improvements

Ratings and Reviews

4.8 out of 5
13.7K Ratings

13.7K Ratings

Angry Song ,

Software Unstable

Experience some forms of instability of the software which I encountered twice in a day when it pop up message “Oops, Something Went Wrong”. And a scrolling icon appeared and kept gyrating non-stop for at least 5 mins and I do not know whether the call for Comfort taxi had been successfully executed, and I instantly cancelled the transaction. However, I saw a message from Comfort apps that a taxi already on the way to pick me up, and I got to change my initial decision to make mine way via the bus, to quickly return back to my original location which I entered in the apps. It was very dis-tasteful and frustrating though!
Hope the authority concerned to seriously look into the matter and rectify the problem and improve on the service quality!

Developer Response ,

Dear Sir/Mdm, we are sorry to learn about the experience that you have had with our app. We will continue to work at improving the app. Would appreciate it if you can share more details to feedback@cdgtaxi.com.sg.

roarof_ourstars ,

Lots of bugs and lack of functions

There’s no chat option and most of the time you can only call your driver, which is a bit awkward especially when you just want to tell your driver some simple info like which exit you are waiting add.

I have experienced a few drivers who I assume did not register their phone number with the app therefore I could not contact them at all. One time a driver had already driven down to my location and reached but got lost at a different building so he drove in circles before cancelling so I had to book a new trip. Being able to contact the driver is a basic must-have feature.

I also tried to write in about how the app cancelled one of my rides without informing me after I had already waited for my driver to reach but the app’s feedback form has a very short word limit that did not allow me to type out the full scenario.

Developer Response ,

Dear Sir/Mdm, thank you for your feedback. We will evaluate your suggestion and continue on improving our app. Meanwhile, we would appreciate if you could email us at feedback@cdgtaxi.com.sg about the issue of your app cancelling your ride without informing you, so that we can look further into it.

Rozberyl ,

Unstable and lack features

I hope they will add features which Grab and Gojek have, like message to driver. It’s so frustrating when you are waiting, the app showed the driver arrived,. Can’t text them due to lack of features and the driver who are waiting elsewhere don’t pick up phone. I experience it 3 times just in the last two days.

So the following features will help:

Driver’s location so we know if drivers nearby
Messaging function.
Favourites, so we can save our regular spots without having to type all over again.

The comfort map is not accurate. Often, it shows me to be in another building. So having a favourites help.

Also, the app is so unstable. Quite often, I received two messages: found driver and still looking at the same time. And sometimes the apps automatically went into searching for driver when I am still halfway typing notes on where to wait.

I hope comfort will make these changes

Developer Response ,

Dear Sir/Mdm, we take all feedback seriously and we are sorry to hear about the bad experienced you have had. We would like to find out more and would appreciate it if you could share the incident details with us including your app review username at feedback@cdgtaxi.com.sg, so we can follow up with you.

App Privacy

The developer, ComfortDelGro Corporation Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info
  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contact Info
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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