Promova 4+

Limited language support but still effective

App is great but there are areas that need improvement. I am a native Sinhalese speaker ( Sri Lankan ) and the app does not support that language. I don’t have a way around to use the app without selecting an other language as my mother tongue. I believe option for choosing English as the native language should be there. This would be a workaround for people like us. I don’t mind seeing explanation in English for all these sections. Also, app can consider to include Sinhalese as an option as there are 15-18 million Sinhalese speakers and language is already supported in many other places ( windows , google , etc..). Also, there is a high demand for Learniñg English in the country.

Developer Response ,

Dear Valued Customer! Thank you for the feedback. We will make sure to pass your message to our Product Team for consideration. Do not hesitate to contact us at support@words-booster.com for further questions, concerns, or suggestions you might have. We would be glad to help you!

SCAM. SCAM. SCAM.

When you sign up, it says as long as you camel more than 24hrs before your free trial ends, you won't be charged. This is a LIE. When I contacted support, there were all these other requirements (I had to use the app for 7 consecutive days, I had to contact them directly, all within a 14 day period, AND 24hrs+ before the free trial ends. It was not clearly stated during sign up, and who can keep track of all that anyway? Also their $15 "workbook" is 5 pages. R i p o f f I've been practicing Spanish for about 3 months, and wanted to try a new program to broaden my learning. After a quick scroll through the lessons it was clear that I would be starting at square 1- the lessons were sooo basic. Customer service answers promptly, but isn't helpful and will just try to push a lifetime membership.

EDIT: I received a one time refund of the subscription after I told them that I think their operation is a scam and they could keep my $40.

Developer Response ,

Dear Valued Customer! Thank you for taking the time to give us feedback. It means a lot to us. We want to sincerely apologize for the issue with subscription cancellation. This doesn't sound like the service we try to provide to our customers. Nevertheless, we are glad to hear that you got a refund and the situation is successfully resolved. Moreover, we appreciate your words regarding our language courses and will take it into account while developing our app. Please be sure that your feedback is a great help for future development. Our developers are doing our absolute best to make our product useful for everyone from beginners to proficient language masters. What is more, we regret to hear that you do not consider our Support team to be helpful. We bet that if you gave us another shot, you would be blown away by the great support! If you have any issues with our app, please feel free to report the issue at the support@words-booster.com email address. Take care!

Overpriced beginner flashcard app, misleading

tl;dr: just use lingodeer or even duolingo

Got served their insta ad, usually I ignore them but I've been looking for good audio content with transcripts and that seemed to be available! Took their lil placement test for Spanish and it said "yes we have stuff for you!" (I'd describe myself as high intermediate), went out on a limb and bought the three months, even though I see now it's only $10 cheaper than the lifetime price??

Either way, not worth it. The only audio/video content is for non-native English speakers learning English. The flashcards are an ok selection, but grouped by category with no sense of path or difficulty--probably because it's all pretty beginner. I thought maybe having Chinese as well would redeem it, but it's also too easy for me, and they don't include pinyin! So no reviewing those in public I guess. Frustrating