iPhone Screenshots

Description

A new way to shop Madewell is here. You can now score those great jeans, easy tees and keep-forever bags right on our app (!). Here’s how we’ll bring the best of the brand to your fingertips:

DISCOVER - Read up on the latest denim drops, design collaborations, in-store and virtual events and more. 

SHOP - Find your new Madewell obsessions anytime, anywhere with our easy-to-use app. Not ready to decide? Add products to your favorites to come back to later.

INSIDER PERKS - As a Madewell Insider, you’ll earn points every time you shop, including double points on denim. Use your rewards to treat yourself—in stores or online—to something super special.

OTHER PERKS

Opt-in to push notifications to stay in the loop on order updates, new sales, and more.

Read helpful ratings and reviews from other customers.

Madewell Privacy Policy: https://www.madewell.com/privacy-policy-122619.html

What’s New

Version 2.8.1

Bug fixes and enhancements.

Ratings and Reviews

4.7 out of 5
2.1K Ratings

2.1K Ratings

erinthirteen ,

Bugs, bugs, bugs.

I’ve been wondering how long it would take madewell to put out a app, I’m actually shocked it’s taken this long. I was hoping that if they had an App that it wouldn’t be as glitchy/buggy to use as their online shop has been for years but here we are. It keeps asking me if I want to log into my account even though I’m already logged in. It seems to lead me to “blank pages” a lot. In account info, it let me edit everything but my birthday, which for some reason was showing blank, I thought I had filled this out ages ago online, but every time I try to tap the box, I’m given no cursor or keyboard. It was lagging and getting frozen trying to enter my location. Navigating around the “store” has been slow and glitchy. Every time I try to filter searches it leads me to a page that shows me the number of items that should be in my filter search but otherwise a blank page. Back under account, when I tried to take a look at what payment info I had listed, it would again take me to a broken page. My iPhone is pretty new, I’m only one update behind the current (just got a notification to update in the last 72 hours) I always restart my phone after a new App instal🤷🏻‍♀️ I’ll list anymore bugs I find if I can muster the Focus to keep trudging through this app.

Developer Response ,

Thank you for this detailed feedback and so sorry to hear about the issues! Our team is working to fix these issues that were mentioned, and we appreciate you taking the time out to share your experiences with us.

djcquintero25 ,

Needs improvement

I am a long time Madewell customer and was extremely excited about this app. A couple of flaws were noticeable right away from a user experience standpoint. The app logs you out so anything that you add to your cart is no longer there for some reason. You can log into your account and then it will immediately log you out. Different areas of the clothing categories don’t mirror what’s on the browser website, for example, the sale section or most any section doesn’t have a “view all” option. You actually miss a lot of product by using the app versus using the browser. Lastly Madewell‘s website is very good about displaying a banner concerning promotions and sales and the app doesn’t even take that into account. So far I feel more comfortable using the browser and not the app. I use an Apple phone.

Developer Response ,

So sorry to hear about your experience but really appreciate you reaching out to share. We are looking into these bugs that you mentioned in order to make the app a better shopping experience. Please send us an email with what kind of device you were using so that we can resolve this!

yvonnesssssss ,

Useless

I completely agree with previous reviews, I find this app very frustrating and difficult to navigate. The app offers limited search options/selection, does not provide promotional sale banners, and constantly logs you out. I’ve checked back several times hoping the issues would be resolved but it’s lack of functionality appears to be the same. You’re better off shopping the website. But even the website has its flaws. My online cart is constantly full of items I’ve previously purchased, checking out takes forever as I have to delete every item individually. The website constantly logs me out during shopping session as well. Very frustrating to complete a purchase, takes way longer than it should. It’s pretty laughable JCrew/Madewell can’t manage to provide decent tech. I wish it was a smooth app shopping experience comparable to Anthropologie or Free People.

App Privacy

The developer, JCrew Group INC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Search History
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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