Scan Shot・Document Scanner PDF 4+

I needed a way to scan documents to share with coworkers as I work from home for a few weeks.

The app itself works flawlessly for scanning a multi page document, and I found it super easy to use. The interface is uncluttered, and it automatically aligns the page if your camera angle is off. But then what to do with the file?

The free trial does not let you export files to someplace where you can actually access them unless you pay $9.99 a week.

Hi! We're delighted to hear that you enjoyed using our app. We sincerely appreciate your input, which inspires us to keep working hard to provide the greatest user experience. Thank you for your support, and we look forward to continuing to make improvements to the app. All the best, Zoe C.

It’s a great app, but you need to add a better way for users to cancel their subscriptions other than going to their App Store profiles. If you can add an option to buy subscriptions within the script, you can have a link where people can cancel directly within the script. There’s going to be a nice chunk of people who won’t figure out how to do it otherwise, thus your being able to make a profit off their ignorance. I think this is why you had it set up that way. If that’s the case, what you’re doing is wrong. Integrity is everything. I’ve installed many apps; their reviews usually don’t have people complaining about not knowing how to cancel. (Edit: I had already canceled the subscription prior to making this post, but I had to scroll through the comments on this page for the tutorial. Thanks.)

Hello! Thanks for the review, we are sorry to hear that you haven't had a good experience while using Scan Shot. Please note that we will take into account all of your feedback in order to make improvements in our next app update. Kindly note that you can manage your app subscriptions through the Apple App Store and cancel the Scan Shot automatic renewal subscription by accessing the following link: https://support.apple.com/en-us/HT202039. If you have any more suggestions for the app, please feel free to email us at: info@scanshot.app. Have a great day, Maria H

My encounter with Scan shot app revealed a troubling pattern of fraud. Despite unsubscribing, the app continued charging my account without authorization. Attempts to reach customer support were futile, with no resolution in sight. Scanshot's disregard for user rights and lack of accountability highlight its unethical practices. I urge caution to prospective users; don't fall victim to its deceitful tactics.

The convenience it offers is overshadowed by the risk of being ensnared in a cycle of unauthorized charges and futile refund requests. Until Scanshot addresses these issues and demonstrates a commitment to rectifying its deceptive practices, I cannot in good conscience recommend it.

I urgently request that you investigate this matter and promptly refund the unauthorized charges. Failure to address this matter in a timely manner will compel me to escalate this complaint to relevant consumer protection authorities and explore further legal options.

Hello! We apologize for any inconvenience this may have caused you. Kindly note that your refund request will be handled by the Apple Store in line with its own policies. To obtain additional details, kindly click on the following link: https://support.apple.com/HT204084. Please also note that once the subscription period expires, it will be automatically renewed and charged for the next month until you unsubscribe. Please note that uninstalling the app, in general terms, does not automatically stop the selected subscription plan. Please use the "Contact Us" form found in the Settings menu to contact us with any questions you may have.
Regards, and thanks for attempting Scan Shot! Andrea L.