Now the Best Buy app is more than just great hand-held shopping.
It’s your fast, feel-good companion that can help you have more convenient and possibly even cooler Best Buy experiences, whether you’re at home, on your way to pick up, or shopping with us in-store.
Ready when you are. Whether you want to pick up in store or have your order delivered to your car, use the app to let us know you’re on the way, and we’ll have it ready.
Imagine the possibilities. Use the AR feature to imagine the perfect TV for your home theater.
We’ve got tech surprises in all sizes. View ratings and 5-star reviews as you browse our huge selection of today’s top tech and toys.
Get all the details. Browse products available now at stores near you. Track orders and deliveries. Scan and shop. Also find nearby service options and store details - including popular times to shop.
And of course, find all the best deals right here.
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This release includes bug fixes and other enhancements that improve the Best Buy app experience. Thanks for shopping with us!
Ratings and Reviews
It works sometimes
There times where the app is slow when loading pages. One thing I notice is when you do a search for products the in stock toggle seem to show that everything is in stock and then You un toggle to show what is actually in stock. It’s like the toggle button is flip showing the wrong side of the stock inventory. Also when browsing for products that are available at the store and when you try to order there no longer at the store. Not sure but feel like a waste of time with in correct inventory. The your store tab should be at the top 🔝 for easier info and know how quickly to contact store or mapping it out.
Developer Response ,
Hi hernandezrluis – thanks for the updated review. We’re glad to hear you’re enjoying all the improvements we’ve made to the app. I’d also like to assist with the incorrect specifications you’re seeing. Are you able to email us with further details? We can be reached at ReviewSupport@bestbuy.com. We appreciate your support.
Best Buy Support
Recent Version ANNOYING Shopping Cart Malfunctioning
Overall, love the App, happy customer. Have been for over a decade. However, at least 2 months or more, the iPadOS app has a seriously annoying malfunction. The Shopping Cart Saved Items isn’t working correctly. You can move items to save for later, add items to save for later. However, once in the Saved Items List, they become completely inactive and unresponsive. Cannot remove, delete, move to cart or click on the item for item details. If you go to the website through Safari on my iPad Air 2, the saved items list works correctly. On my iPhone 11, the app works correctly, including the saved items list. This malfunction is exclusive to the iPadOS version of the app. PLEASE FIX THIS ASAP as I am an AVID customer and this is REALLY ANNOYING. EDIT: Also, you can forget about getting in touch with anyone to EVEN tell about this problem, let alone ask to get it fixed. I have tried “the phone tree” 4 times now, get bounced around from department to department, never getting a person who even understands what I am talking about. Where is your APP support. Don’t even bother telling me to call geek squad, they have no clue. If you’re gonna put an app out, support it and actually listen to the users and make it easier to get in touch with you.
HUGE glitch in BB credit card part of app
The regular shopping part of the app is fine, but there is a HUGE glitch in the credit card account part of the app! If you have the BB credit card and pay through the app, be REALLY CAREFUL not to tap on the ‘make a payment’ part UNLESS YOU REALLY PLAN TO PAY RIGHT THEN!! I accidentally tapped on that, and backed out because I wasn’t making a payment, and it made a payment at the highest one of the a available options WITHOUT ME EVER CLICKING ON THE “authorize” BUTTON!!! I am now out $2500 AT CHRISTMAS, overdrawn in my bank account, and have to wait WEEKS for the dispute process to complete to get this UNAUTHORIZED payment refunded!! I have no money to pay my rent or other bills because of this glitch. I am appalled at the shoddy programming that would allow this to happen and am wondering how many other people have had their money stolen by this glitch. It is horrifying that this is possible, and there is no way to get the charge immediately refunded because the app says it was authorized! Be careful, everyone!! EDIT: I have reported this to Apple as a scam or fraud because no credit card app should ever be charging someone without their authorization. That is theft, and I will start escalating if there is no response regarding correcting this glitch.
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The following data may be collected and linked to your identity:
- Usage Data
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The following data may be collected but it is not linked to your identity:
- Usage Data
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- Best Buy Co., Inc.
- 192.4 MB
- Requires iOS 13.0 or later.
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Age Rating
- This app may use your location even when it isn’t open, which can decrease battery life.
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