Grindr - Gay Dating & Chat 17+

Great app but could use improvements

The app functions well. It definitely doesn’t have as many bugs and crashes as it once used to. They have implemented changes to filters which is nice, but I also do have some suggestions I’d like to see included in the app. I do like how no one can screenshot the albums in your photo, but I think this should just be a general inclusivity for any photo that is sent out. That way we can prevent catfish from creating fake profiles. I would also like to see the race category put back into place. I personally don’t think there’s anything wrong with having a stronger preference towards a certain demographic. I understand that they are trying to be inclusive but people are attracted to what they are attracted to. Just let it be. I’m Hispanic and I’ve met plenty of people who say they aren’t interested in Latinos. They say we have to much of an attitude. It’s a generalization, but I’m okay with it because that person is clearly not meant for me, and I don’t want them apart of my life. I say allow people to select what they like and allow others to judge them for their character. After all, we are all just trying to find the perfect match.

Horrible

I have been using this app for several years for what this app is used for. Then on the day I decide to purchase a one month membership to get the Xtra features I was banned without notice. I thought it to be a technical glitch so I reached out to the support for them and asked for reasons on the ban and they said all I have todo is appeal the ban. I went a week without word back, and reached out again and again. Then I received a email back that only said that I now have a lifetime ban and that I’m screwed because I purchased it, but better cancel my subscription or they will keep billing me. The only thing they said why I was banned was because of community guidelines. I asked for clarification on what I violated because I had no nudity, no foul language, no in appropriate speech, and as a person I don’t talk bad about other people.
This is a horrible app, if you are doing what you are supposed to be doing. And they are no help in trying to rectify the situation. The language that they used in there correspondence with me makes me feel like I am a bad person, and being punished for something that never happened. I have been warned about random people getting banned for no reason then get excommunicated for absolutely no reason. Shame on the company Grindr, Inc. same on what you do to loyal customers and I hope this prevents you from marking any money off of your next victim. The essential stole from me and now won’t tell me why. ABSOLUTELY HORRIBLE!!!!!!

Developer Response ,

Hi there,

We do not ban users for no reason. It would be counter-productive for us to do.

We are happy to take a final look at your account to ensure we did not make an error. Please reach out to us at hello@grindr.com with the email address associated with your banned account.

Wrongly banned, Harassed, with no explanation

I have been using the app for years since I’ve turned 18 actually I’m 23 now every year even a couple times a year since I turned 18 I have been harassed banned restricted had to verify my age had to prove that I’m not a fake account had my information blasted on their app from other users. Have had people pretend to be me wrongly being reported and the list goes on. But have a peeled every time and was always right when I appealed and was able to get access again but now for some reason, they won’t tell me why they banded me or what I have done to be band. won’t give me access to my data so I can see what I’ve done wrong. I have every email still from having to prove who I was and everything from all the bands before. To even be told that they would put my email under a special tag so I wouldn’t have to deal with this anymore and was given a free month subscription for compensation. To now getting banned appealed waited for a response to be told that they can’t provide me with any information and and to leave my band on. I am just really upset because I did like this app but since they keep harassing me and keep banning me and after how many times approving, I have done nothing wrong to be permanently banned. I’m writing this bad review because of that and I will be taking all my information to my lawyers for being lied to and harassed for six years. If they don’t figure it this out.