Step into a world where you can get everyday needs done on one app! Book a ride, order food from restaurants or groceries from shops and recharge your mobile balance all with online payments.
With one single login, you can discover all your local services all in one place, giving you more time to focus on the things that matter most. And there’s more! Explore our loyalty program Careem Rewards, a world of discounts on rides and food, as well as offers from partners, donations to charities and more. Wondering about points? Earn them simply by using the services you need.
Here’s a sneak peek of all the services waiting for you *
Book a ride now or schedule a pick up for later with affordable and comfortable car types - including city-to-city*, local taxi service* bus and bike options*. No need to worry about car rental, we’ll get you to where you need to be, hassle free!
Order food to your door from over a thousand restaurants and track your delivery in real time. Choose from neighborhood bests, international hits and more. You can now easily access your Careem NOW delivery app in the Careem Super App, too.
All out of eggs and milk every weekend? Need a Panadol for a headache right now? In a few taps, shop your daily essentials, health and personal care items and specialty items from a variety of places.
Whether documents, a parcel delivery for a loved one or items from a shop of your choice, get it picked up or purchased and delivered on demand with our courier service. Tell us what you need collected, where from and we’re on it right away.
A unified, safe and secure online payment system for all Careem services that also lets you make other frequent payments!
At Careem, we care about your everyday needs, so we’ve brought together essential, everyday services in one place, easy to reach at one tap. They’re tailored to your local needs, so you’ll be able to get right to the services that are important to you. In the end, you can get back to doing what you care most about in life, leaving the daily tasks to us.
* service availability varies per location
Thank you for using Careem! We update our app regularly to simplify your life and help you get your everyday needs sorted in one place.
Book a ride, order food, shop groceries and more, in addition to sending and receiving credit - all in a few taps.
Everyday life, made simple.
• Minor housekeeping
Ratings and Reviews
Long time ago,I aske for Kareem taxi to pick me from home to drape me where my car Maintenants carage. I picked a driver 3 minutes from my house , it took him 15 minutes to reach my house
Any way he took me to where I went to go but instead of charging me only my target cost he added the time he couldn’t find my house even though my address is very easy. Any way I gave him only what the intiinal cost plus tips he was not happy and start shouting . Tow day ago again I asked for Careem again he keep asking me where do I want to go I told him I send you the adrees he took me from wrong road I told him why he said I am sorry just lost. When we reached distanation the charge was arround 1.6 kd I gave him 2 kd and told him keep the chang but he surprised me asking for another 1.5 kd I asked him why he said that what you didn’t pay a long time ago
To make a long story short this buisiness I don’t think you company know all about it the taxi driver was again shouting like if I am a theif
I realy whant to know you opinion and reaction
Developer Response ,
Hi there, Musaed!That doesn't sound right! Can you give us more information at https://help.careem.com/hc/en-us/requests/new so that we can investigate?
Bad behaviors of a lot of Captains
I am a regular customer of Careem, yet lately I have experienced aggressive and rude behaviors of the drivers. Some drivers refused to listen to the customers and just follow what they wish to do, which makes me feel so unsafe during the trip. I have reported these kinds of incidents, but still I have encountered bad behaviors of the drivers from my other trips. I don’t think Careem is doing actions for these kinds of reports regarding their captains’ bad behaviors. One incident is a driver, named Belhassen A., dropped me in the middle of the road near a roundabout, and aggressively wants to push me out from the car, showing his anger issues. I was worried for my safety. Would that captain and Careem take the responsibility if anything happens to me when i am left in the middle of the road with a lot of cars passing by? Are the passengers not allowed to ask requests to the captains during the trip? If this kind of behaviors of a captain happened to me, pretty sure it could be done to other passengers as well. I don’t think Careem is doing much training professionally for their Captain’s behavior, because it didn’t only happened once but a couple of times. Other drivers are not strictly compliant with the Covid protocols as well, and some drivers gets mad if you will remind them to wear a mask.
I visit Dubai 2-3 times a year and I’m very pleased with Careem. I have used both the taxis and cars. They are consistently on time and overall, the captains (drivers) are so polite and helpful. I had one situation when the driver seemed to take a route out of the way. We tried to explain but he insisted. I reported to the app developer and on this particular trip, they checked the path and distance, then saw he took a longer route. I received a detailed explanation and the amount was adjusted.
I appreciate the time taken to research and review the problem. My advice…If something is not right or you have a question or concern, report it, before writing a negative review. The developer may remedy the situation.
Developer Response ,
Thank you for sharing your positive feedback with us and we wish you an enjoyable day, GeeGee! 💚
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