CarGurus: Used & New Cars 4+

Very satisfied

During this time of COVID-19 car shopping could be life threatening. I would never shop 300 miles away from home. I was able to find very good deals. When I made the final deal I had 2 dealerships competing and both were giving better deals. I drove right to a place where I knew the vehicle I wanted was located, and if it didn’t look like the pictures or the Carfax report was not good I was able to quickly move on to the next place. No long driving thru car lots and dealing with salesman.
I also attempted to sale a vehicle on this app, that wasn’t as smooth as the buying process. I ended up selling it within an hour on Facebook Marketplace. However, this was an older vehicle with a lot of miles.
The app itself has some glitches. Sometimes frustrating, but really didn’t hinder my search.
Thank you CarGurus for this app

This app is horrible

My son was looking for an affordable car and he could not find it because the app was not being very good. He just wanted a brand new Dodge Durango and it was not working. This app is horrible. I think that the developers need to fix it right away because I just want my son to have a brand new Dodge Durango now I did all I want is for you to fix the app so my 12 year old son can have his Dodge Durango that he wants, I am a 39 year old mom who is very disappointed in the people who made this app because it is so bad that a 12 year old cannot even use it to buy a brand new Dodge Durango. He was so excited to get a brand new dodge Durango, but the app was not I just want my kid. Happy with his new dodge Durango I mean can a 12 year old boy just buy a dodge Durango in peace. This app is. Horrible and it needs fixed. Or else I will have to call the developers myself and get them fired because I’m friends with the CEO. Please fix the app right away so I can buy my brand new dodge Durango for my 12 year old son. I have lived in America, the land of the free all my life in this app does not seem very free for my kid to use it to buy a brand new dodge my son has a baby on the way in humans even have a car to drive around his baby and his dodge Durango that he couldn’t get well not a bad by him because he could not get the app to work to buy his brand new dodge Durango.

Developer Response ,

Hi, we are sorry to hear that :( Please let us know what exactly did you not like about our app at feedback@cargurus.com, so we could improve it based on your feedback

App is good but needs changes

App is nice for the convenience of not needing to sign in like you would with the website. The setup is ok except for one thing that really needs to change is when you look at one vehicle listing and want to go back to the other listings, the “ All results” option is very close to the car gurus home page option and i quite often accidentally press that instead of the All results and it causes me to go back to the homepage and I have no way of getting back to where I was searching. Causes me a lot of frustration when I have many filters picked. I know I have the option to save my filters but sometimes I forget to do that. Another thing which has to do with the filters is how the filters options always changes depending on what you search for or how you search. For example when you want to search by body style it doesn’t allow you to put in the price. You have to search by price first then pick the body style but then you lose other filter options. I still will continue to use the app however I hope to see some improvements in the near future.

Developer Response ,

Thanks for telling us. We’re always trying to improve our experience. Please feel free to submit this and any other comments to feedback@cargurus.com.