TikTok - Make Your Day 12+

The app is great and works as it should almost all of the time. I downloaded for my kids to watch a video they saw online and then it became like a little treat for us to wind down at the end of the night and we started uploading videos we made and eventually got semi popular too. The biggest problem with this app is the lack of support. They’ve removed 10+ of my videos saying they violate the community guidelines but after careful review I can’t find what was wrong with them to avoid doing it again. They provide no explanation as to what part of the guidelines you violate but do offer an appeal process. For the appeal you explain why you think this has been done in error and submit for review. EVERY time I’ve done this I’ve received an instant notification within the app stating that my appeal is denied and they made the right initial decision. Most times the reply is so fast that no one could have possibly read my appeal. I’ve submitted support tickets and emailed the company directly with no response as to why they were removed or what the violation was. This is incredibly frustrating and annoying as a lot of time and effort goes into some of these videos just to have them removed a few mins or days after posting. Other than that, the app is great!

Hey, thanks so much for sharing your TikTok thoughts. We hear you and your concerns about improving the app. We're committed to making the TikTok better every day for our users. Stay tuned for updates down the road!

So far, TikTok has been great! I’m on a private account with my friend, and it’s been fun. I’ve had TikTok for a few months now. But recently, I’ve had a problem. It just started last night. So, I thought I’d make a review on it just in case others are experiencing it also. As the title of the review states, my sound preview isn’t working. What I’m calling “sound preview” is when you go to favorite sounds then click on a sound and usually the sounds plays. But now, it hasn’t been working. It’s been playing nothing. This happens with all of my sounds. As I said earlier, I’ve had this app for awhile and it’s been working.
Another thing that happened just last night is when I click to shoot the video to see what the sound is, the layout of if you were just videoing something with no specific music. You know, the one with the 15 second mark and it lets you shoot for a minute? I’m sorry, I’m trying to explain the best I can. But this only happens with a few sounds. Oh yeah, by the way, when ever that thing happens that I explained before no sound comes out when you are watching it to see if you like it or want to reshoot. I’m not sure what happens when you post it, because I haven’t posted anything since last night because of the problem.
If you are reading this and considering getting it, I would recommend to get it. It’s very fun in my opinion, and this might only be me. Anyways, bye, and thank you for reading this!

Hey, thanks so much for sharing your TikTok thoughts. We hear you and your concerns about improving the app. We're committed to making the TikTok better every day for our users. Stay tuned for updates down the road!

I love this app, but of Tiktok needs to Communicate with its users! In a few months I’ve made it to 370k followers. Grind out quality video after video, viral hit after viral hit. Even have a video currently in excess of over 10 million views and 2 million likes. Tiktok on Instagram has featured 2 of my videos. I have been emailed by businesses, and companies. I’ve been messaged by other users and creators..I have asked...but I have not received any help from TikTok. I have emailed numerous times asking questions, needing help and all I get in return is an automated email or no response at all. They need to make is so we can talk with an actual person, especially when an account is growing so fast and doing so well, I would think there would be some sort of communication with someone from Tiktok.
Tiktok need a better response system to people who screen record my videos and zoom in on the video so the watermark is gone. I’ve reported quite a few videos people have stole from my page...it should be as easy as deleting the video when I report it Tiktok not 17 pages of paperwork on copy-write infringement.
Also needs to fix the hashtag issue or whatever they have going on...I recorded a video on July 4th...posted it on July 4th, and I tagged it #july4th.....but because of the algorithm, my video that has 2 million likes and has #july4th associated with it is no where to be seen when you search the hashtag

Hey, thanks so much for sharing your TikTok thoughts. We hear you and your concerns about improving the app. We're committed to making the TikTok better every day for our users. Stay tuned for updates down the road!