iPhone Screenshots

Description

Why Digicel International?

Digicel International allows you to transfer value to your loved ones back home in the easiest way possible: just using their phone number. You can support your loved ones, save time and money at the same time since, in one place, you will be able to do all the transactions you need, from sending money to leaving them a Digital Card as a present.

What can I do with Digicel International?
• Send money – send money to your loved ones from one single platform knowing that they will receive securely and fast
• Send Digicel Top Up – send Digicel credit from anywhere you are to your loved ones at all times
• Pay Bills - support your loved ones by paying bills from the comfort of your home
• Buy Digital Cards – give your loved ones a prepaid digital Mastercard, which can be used worldwide and for all Digicel products & services.

Using Digicel International is easy, simple, and safe:
• Download the App or visit the website
• Have the phone number of the person your wish to send money, top up, pay bills or buy a Digital Card
• Make your transaction
• You will have receipts

Digicel International has:
• No Credit Checks
• No Sign-Up Fees
• No Application Forms
No Bank Account Required


Terms & Conditions & Monthly Charges Apply*

What’s New

Version 6.0.0

We’re constantly working to improve your Digicel International experience.

Here’s a summary of what has changed:
- A re-design of the homescreen and top up flow
- Onboarding improvements
- A way to send a top up in one click to your favourite recipients

Ratings and Reviews

4.7 out of 5
6K Ratings

6K Ratings

Debbie868 ,

Not Working

I had the old app for years with no issues. Now with the new the payment won’t process, nothing happens after the card information is entered and the app freezes hmmm lolo. Now Heading to the store far away from home to topup someone’s phone in Trinidad smh why can’t I do this from the app while in my home....why!!!

Developer Response ,

We are very sorry for this inconvenience and greatly appreciate you taking the time to provide your valuable feedback. Could you please provide the details of your account and the app errors to support@digicelinternational.com so we can assist you right away!

thalij ,

My account charged twice

I processed a transaction for my mom but then got a email from digicel that it was not successful. I called customer service where I was instructed to process another transaction as it wasn’t showing on their side. Having done this my account is charged twice and I told there is nothing digicel can do because this automatic and they cannot refund me. Absolute nonsense. Also to add to the poor customer service I am still waiting on. Call for the pst 30 days and every day I called aim being given another excuse.

I use the service for now because it’s the only way to connect to my mom but as soon as their is alternative I am gone. When did service become so poor at Digicel and go through the door. Btw they only got one star because I had to choose at least one if it was otherwise they would have gotten none.

Developer Response ,

Hi thalij we are very sorry for the issues you are having. We are constantly trying to improve our customer experience and appreciate your feedback. Please send an email to support@digicelinternational.com with the details of the transaction and we will investigate this matter.

MsSunshine71 ,

I’m Being Ripped Off

Twice I sent my fiancé the Stay Connected 28-day plan, specifically for unlimited WhatsApp. I don’t know what’s happening but neither time has the unlimited WhatsApp worked. It runs out after a week to 10 days. I’ve tried to get support from the app...also a waste of effort because the support option never works. I’ve searched online to see if there’s something the receiver needs to do to activate their plan but there are no instructions. Digicel makes it extremely difficult for people to get their money’s worth for what they’ve paid for. I am extremely frustrated and disappointed. All I want is to talk to my fiancé after I’ve paid for the plan for every single one of the 28 days that I paid $30 to talk to him for.

Developer Response ,

We're so sorry to hear of all the trouble you've been through. Please contact us at onlinetopup_cc@digicelgroup.com so we can help resolve this issue asap.

App Privacy

The developer, Digicel Group Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location
  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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