تمارا | تسوق وقسّمها على 4 4+‎

Beyond perfect

I have used this couple of times and the speed of service is perfect. I never had any issues with transaction etc… straight forward app not idiotic rules like TABBY App. I purchased items with noon and there were two option for payment one is TABBY and the other is TAMARA went ahead straight to Tamara ;)

One of my purchases got return and immediately I got my account adjusted by Tamara I didn’t have to call the customer service or anything.

Just perfect 🤩 nightly recommended to anyone over TABBY.

Deliberate late fee charges

I wish I had -5, this app management knows how to make food of customers. Firstly they will deduct the installment with auto texts and deduct money on time the dates we choose. But for the last installment they won’t deduct on the exact date and after due dates they will send you a message stating that late fee is applied and your payment is unsuccessful. Wow they know how to spread a panic and make us pay manually and later put the blame on a customer saying that ohh you didn’t pay on time without even sending reminder msgs. Guys!!!! Please don’t fall into their trap., it happened to me and the only reply you will get from customers service is to just apologies , what??? They won’t refund you at all saying that you could have reached out to us we had remove your late fee charges?? Tell me how get such a time when you send a reminder of saying to someone your payment is unsuccessful late fee is applied already and if you’re late again charges of aed 25 will be applied again? Does it seem right to you? Please don’t fall into their trap. And wow I can’t even post this review without even selecting one star???? How come? I wish I had a minus stars section why can’t I post without choosing. A star??

استجابة المطور ،

Hey [Doctormir],

We’re sorry to hear about the issue you’ve encountered. To ensure we can assist your promptly, please reach out to us at app.support@tamara.co

Your happiness is our priority 🫶

Worst SERVICE

i have been using this app for a while at first everything worked fine on my first purchase but after that when i try to purchased anything its says that my id is not matching my face and other stuff after trying alot it did matched and then i purchases things and repaid on time but now i tried to buy some things it completely says that tamara purchase option is not availble for me even tho i have been a good customer repaid on time everthing and my name on the app is also changed i dont know how and when ever i tried to contact tamata representative they keep me wait for more than a day and still they doesnt help they just say that update your app and it will fix they always says this to any problem i tell them really disappointed by tamara.

استجابة المطور ،

Hey! Apologies for any inconvenience caused. Your satisfaction is our priority, and we're committed to resolving your issue promptly. Reach out to us at Tamara Help Center: https://support.tamara.co/hc/en-us or call: KSA: 8001240441 UAE: 80001830167. We're ready to assist you!