كوين مينا: تداول بيتكوين الآ‪ن‬ 4+‎

Complain

Im writing this feedback due to me complaining about app. On the verifcation process im very dissapointed and frustrated about the coin mena verification system. I sent what exactly my sister sent to you i mean seriously exactlythe same for the verification on her account. For almost hundreds of times for the last 2Months I've been waiting until now' even the request for higher amount saying it will only take 3 days but its been 2 weeks since i apply for that because i have many potential referals from the kind of work i have. Not only hers but a lot of my friends even the referals that i had made to earn my money balance, i had even deposit my own money from my account through coin mena i want to withdraw my money so those my future referals will believe in me that coin mena is not a scam' i will put it this way, your referals asking you if you already withdraw the money from coin mena and they are asking proof that its legit, but a cannot because you still not verified my account since last two months, i will be a big shame on my image at work convincing them that they will get extra money and i dont have any proof. Please fixed the issue im already at a worst situation because off your coin mena app.

استجابة المطور ،

Hello dear, thank you for your feedback, and we apologize for the inconvenience, we request you to kindly reach out to us, using the link below, so that our support team can be in contact with you regarding your complaint.

https://support.coinmena.com/hc/en-us/requests/new

Great UI Amazing customer service

Easy to use, simple and straightforward UI.
Must say the customer service is some of, if not THE BEST, in the ME. Super friendly and explain everything you need.
Ultimately they treat you as a human not just a number. Refreshing to see in the region!

Good product for crypto in this region

Easy to use and to the point, especially that it allows trading in local currency. Also it has the assets that I am interested in, so it’s a win