حمل التطبيق الرسمي لحماية المستهلك في دبي الآن

تطبيق مستهلك دبي يوفر خدمة شكاوى المستهلكين وخدمة شكاوى التجار عن المؤسسات التجارية في إمارة دبي، حيث يتميز التطبيق بسهولة الاستخدام وإمكانية تقديم شكاوى أو ملاحظات على أية تجاوزات تجارية على حقوق المستهلكين، كما يمكن للتجار تقديم الشكاوى على الشركات الأخرى ومتابعة سير إجراءات الشكوى عند كل مرحلة من المراحل.
كن على حق واعرف حقوقك كمستهلك.

Install the official consumer protection in Dubai application now.

Dubai consumer application provide services such as consumer complaints and Business complaints against companies in Dubai.
The application is very useful and it can help you to register complaints or comments regarding any commercial violation of consumer rights.
In addition, Traders can submit complaints against other companies based in Dubai and follow up complaint status.
Be right and know your consumer rights

What’s New

Version 2.14

We update the app regularly so we can make it better for you. Get the latest version for all of the available features. This version includes several bug fixes and performance improvements.

Ratings and Reviews

3.6 out of 5
105 Ratings

105 Ratings

SH144145 ,

Satisfaction 100%

Simply best easy to use and refer to service very kind and helpful.... where you knew you’re tights as well someone there for you to care even in return you say thanks or appreciated or not....
they helps you more then you’re expectations...

Heads up..... thanks a lot

Alzaabi Ahmad ,

Good App

Good app using AI to resolve Consumer Protection Complaints and provide them with awareness of their rights.

Developer Response ,

thank you for your feedback! please let us know if you have any suggestions or improvements that you would like to see to make it even better for you by emailing us on

Laith Al Atrash ,

Bas service

Bas service, late response with no action and closing complaint without referring to me for any updates or reason. I’ve been waiting for the response and then I received email that the complaint closed.

App Privacy

The developer, Department of Economic Development, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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