مستهلك دبي - Dubai Consumer 4+

Department of Economic Development

Designed for iPad

    • Free

Screenshots

Description

حمل التطبيق الرسمي لحماية المستهلك في دبي الآن

تطبيق مستهلك دبي يوفر خدمة شكاوى المستهلكين وخدمة شكاوى التجار عن المؤسسات التجارية في إمارة دبي، حيث يتميز التطبيق بسهولة الاستخدام وإمكانية تقديم شكاوى أو ملاحظات على أية تجاوزات تجارية على حقوق المستهلكين، كما يمكن للتجار تقديم الشكاوى على الشركات الأخرى ومتابعة سير إجراءات الشكوى عند كل مرحلة من المراحل.
كن على حق واعرف حقوقك كمستهلك.

Install the official consumer protection in Dubai application now.

Dubai consumer application provide services such as consumer complaints and Business complaints against companies in Dubai.
The application is very useful and it can help you to register complaints or comments regarding any commercial violation of consumer rights.
In addition, Traders can submit complaints against other companies based in Dubai and follow up complaint status.
Be right and know your consumer rights

What’s New

Version 2.19

Bug fixing

Ratings and Reviews

3.3 out of 5
130 Ratings

130 Ratings

SH144145 ,

Satisfaction 100%

Simply best easy to use and refer to service very kind and helpful.... where you knew you’re tights as well someone there for you to care even in return you say thanks or appreciated or not....
they helps you more then you’re expectations...

Heads up..... thanks a lot

SNU@987 ,

How they will help us as consumers

I applied for a complaint which I need their update and feedback to supported my police case. More than 10 days and no one called me or even update me by email

This is not acceptable at all, there’s a real case that consumer are facing and cuz they do believe on the UAE government and the country polices so that why should trust consumer rights department, but unfortunately they don’t care at all how come consumer should wait 7 working day to get a call from them.

Consumer rights should act fast and resolve the issues not waiting all this long time to assign an agent to call and investigate.

Very disappointed to face this kind and f thing in UAE specially Dubai.

Even they blocked google review so no one can share his feedback cuz they know that their process are very bad

I’ll share my bad experience with all UAE’s prime minister social media platforms and I hope they take a real action cuz this is not acceptable at all.

N.Aladdin ,

Disappointing

I filed a complaint about a company who did not provide service I paid for and did not reply to my emails.
So I thought customer protection will definitely help me get my right. Unfortunately Im writing now a review/complain about the person handling the case in Customer Protection, she “closed ” the case stating that I did not answer the CALLS while she rang me once no more than 5 seconds, I called her direct number but within same minute 10 times(no answer) I emailed no answer and Called customer service and raised a complain and of course no answer.

App Privacy

The developer, Department of Economic Development, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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