They tell you next day delivery and some items take up to one week although I live within their region I really don’t understand why it would take 7 days to deliver.. anyway 99% of their items doesn’t ship next day.. and no not 7 days it could take way longer than that for you to get your items and the user experience is the worst you try to contact them or talk to someone and ask and you can’t find away to contact them on the app it will take you to the website login fill up crazy unnecessary information and by the time your done submitting your complaint you’ll find that you are in a different era it’s like 20 years later I hate this application and I keep forgetting why I hate it until I try it again and I go through the same process

I recently encountered issues while using this app that should not be ignored. First, I had an order for an item which specifically mentioned next day delivery and the order was placed successfully with all my details. Then, they said that delivery could not be made because the address was not mentioned. How could the order be successfully placed without a delivery address? And to think it was clearly specified in the order details. It took me reaching out to customer support team and it took several days for the item to be delivered. So much for “next day delivery.” And not just 2 days ago, I placed another order and the application kept on loading and was not responding. I then received a notification that the payment was already deducted from my card. Funny thing was, when I reopened the app, the order was not there and I received no order confirmation. And yet payment was deducted, and still no refund processed at all. I used to have no issues doing online shopping with this app but now, I am beyond disappointed. I do hope they credit back the charge soon. I do not want to think that I have just been scammed by this app.

Namshi one of the fastest good quality app for shoping, and has a kind & professional costumer service, always helpful, but it is first time unfortunatelly Im facing with refund issues, I've been ordered items, then had to return them, after applying for return I received confirmation email where all refund amount and prices mentioned is right, but when I opened app to track my return request in my "my orders" page all returned items is showing lower price than my actual purchased prices ! then they really refund me less amount of my actual purchase prices ! I explained this to costumer service but they did not understand me what Im saying about, so there still missing my some amount. Please can somone contact me to solve it

They don't even deserve this single star. Worst online shopping experience of my life, specially in a country like UAE I can't even imagine these people doing this kind of unprofessional things. I have ordered a track pant for my self and I had to exchange it due to a little size difference.They exchange the product and gave to me a damaged item. When I file a complaint and ask for exchange they are not ready to exchange the product. And the person who call as customer service is very bad he is talking very rudely and not accepting the mistake as well. The worst customer service is this NAMSHI. When I ask for exchange they are not ready to do that and lying the size is not available in stock, but in their website it shows the size is available, when I ask about that they said maybe the website is wrong; WHAT?? How can a website is sharing wrong information with customers, is that what they called themselves as REPUTED COMPANY!!! Worst place to purchase things isNAMSHI