DubaiStore - دبي ستو‪ر‬ 4+

Placed 2 separate orders and both of them are delivered within the time period. Though there is no tracking of item when to be deliver. But it delivers on time. Their support team is also very helpful. Thanks Dubai Store..

Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy shopping!

What I don't get is if other online shops can do same day or next day delivery, why can't Dubai Store? I ordered an item that was advertised to be delivered in 2-3 days. When 3 days is over, it changed to 4 days. Early on the 4th day, I got an SMS and an e-mail stating that my order was out for delivery. Guess what? The day was over but nothing came. I reached out to their customer service and I was informed that their preparation time was 2 business days from the time they receive it from the seller. That means, it could take up to a week for them to deliver an item from a Dubai seller to a Dubai buyer. That's a thing in the past. I can understand if it's coming from the farthest emirate in the UAE. This is the first and the last time I'm ordering from this shop.

Dear petit-roi, We’re sorry your experience didn’t match your expectations! Thank you for taking the time to share your feedback, it helps us do better in the future. We are working on enhancing our services to deliver the best experience to our customers.

The product delivered is different than what’s on the Dubaistore website.

Very bad services specially after receiving the wrong product I was redirected to call the merchant and DubaiStore did nothing other than reverting me back every time to the seller who’s delaying me and doing nothing..just postponing week after week...very bad experience!!!

DubaiStore should be following up the case and not the customer to start calling and finding the solution for the wrong items received!!!

Dear Faisal. We are sorry if you have received the wrong product from the merchant. Can you get in touch with us on care@dubaistore.com so we can help resolve this for you. If it was already resolved we would still want to hear from you so we can identify the order you are referring to so we can look into the case and investigate what went wrong.