BYD 4+

The Tesla charger is incompatible with BYD in UAE. Even the supercharger. And you need a DEWA card for public chargers. Not sure about Abu Dhabi.

The car is brilliant though but the agency needs to be better. I wasn't informed that Tesla chargers would be incompatible. When I did the test drive, the agent was talking on the phone the entire time.

The BYD AI needs to be trained better. It’s not as accurate as Siri or Alexa.

خدمة في منتهي السوء
كل ما قيل لي عن السياره هو كذب
١- السياره تمشي ٤٨٠ كيلو في الشحنه - الواقع ٣٠٠ الي ٣٥٠
٢- الشواحن موجوده في كل مكان - الواقع موجوده ولكن مزدحمه دوما
٣- تركيب الشاحن في المنزل ب ١٥٠٠ درهم - الواقع ١١ الف
٤- الشحنه ب ٢٨ درهم - الواقع ١٠٠ درهم
غير انو ما احد مهتم أصلا بكلمك ولا يرد عليك ولما عملت شكري و اتصلت أتابع قالو ما سجلت أصلا شكوي أنا مش مصدق ازاي شركه بحجم الفطيم تستهتر بالناس بالطريقه دي
حسبيا الله و نعم الوكيل

Extremely bad service
Everything I was told about the car is a lie
1- The car travels 480 kilometers per charge - the reality is 300 to 350
2- Chargers are present everywhere - in fact, they are present, but they are always crowded
3- Installing the charger at home costs 1,500 dirhams - the reality is 11,000
4- The 1 charges costs 28 dirhams - the reality is 100 dirhams
However, no one is really interested in talking to you and does not respond to you, and when I do complain and called to follow up, they said that I did not even register a complaint. I cannot believe how a company like Al-Futtaim can belittle people in this way.

It’s a great app that offers all the basic functionality in a simple interface. However, I would like to see some improvements:

- Allow the use of FaceID instead of Pin to perform actions such as locking/unlocking.
- Viewing the vehicle location on the map.
- Enable the option of Digital Car Key in the UAE market. (I own a BYD Han and the car supports the function)