Step into a world where you can get everyday needs done on one app! Book a ride, order food from restaurants or groceries from shops and recharge your mobile balance all with online payments.
With one single login, you can discover all your local services all in one place, giving you more time to focus on the things that matter most. And there’s more! Explore our loyalty program Careem Rewards, a world of discounts on rides and food, as well as offers from partners, donations to charities and more. Wondering about points? Earn them simply by using the services you need.
Here’s a sneak peek of all the services waiting for you*
Book a ride now or schedule a pick up for later with affordable and comfortable car types - including city-to-city*, local taxi service* bus and bike options*. No need to worry about car rental, we’ll get you to where you need to be, hassle free!
Order food to your door from over a thousand restaurants and track your delivery in real time. Choose from neighborhood bests, international hits and more. You can now easily access your Careem NOW delivery app in the Careem Super App, too.
All out of eggs and milk every weekend? Need a Panadol for a headache right now? In a few taps, shop your daily essentials, health and personal care items and specialty items from a variety of places.
Whether documents, a parcel delivery for a loved one or items from a shop of your choice, get it picked up or purchased and delivered on demand with our courier service. Tell us what you need collected, where from and we’re on it right away.
A unified, safe and secure online payment system for all Careem services that also lets you make other frequent payments!
At Careem, we care about your everyday needs, so we’ve brought together essential, everyday services in one place, easy to reach at one tap. They’re tailored to your local needs, so you’ll be able to get right to the services that are important to you. In the end, you can get back to doing what you care most about in life, leaving the daily tasks to us.
* service availability varies per location
Thank you for using Careem! We update our app regularly to simplify your life and help you get your everyday needs sorted in one place.
Book a ride, order food, shop groceries and more, in addition to sending and receiving credit - all in a few taps.
Everyday life, made simple.
Our latest update will have also
- Stability fixes
- UX Improvements
Enjoying your Careem app? Share the love with a positive review, and help us simplify even more lives across the region!
Ratings and ReviewsSee All
Bad customer service
Overall the app is good and I used to use it many times in Egypt and also here in Dubai, but the customer service isn’t helpful enough and this is not acceptable for such a big company like Careem.
Once in Egypt the captain took the money twice once from the credit card and the other on cash when he told me he didn’t got his money, and here in Dubai I faced a very bad driver who was very rude in the phone and I wait him for 30 minutes and he refused to come and after that when I contact the customer service they charged me with 15 dirhams for cancellation. I send them an email and say said sorry 🙂 so I went my work very late and was forced to deal with this rude person and you unfairly charged me and at the end you say sorry!! Wow this is a very good way to deal with your customers, after this ignorance from your side Im thinking not to use your app anymore but I wrote this review maybe it can help you to improve your service
Your App Needs Work
I hope you read this as I cannot find anywhere else to leave some constructive criticism. This is not related to your service which is very good, just the app.
Your app needs serious work,
The following are the primary issues.
1. Driver cannot see the pickup details when I enter then, resulting in a phone call every time, why even allow me to enter details of the driver cannot see them.
2. The location pin is average at best. Very rarely does it actually bring up the correct address, giving you to enter the actual details which as per no. 1 above a good for nothing.
3. The proposed route is always the most expensive, least considered given the traffic. In today’s day and age of smart apps and traffic awareness this is not up to scratch.
4. The estimate fare, irrespective of traffic is always around 10 AED less than the actual fare, I have tested this over the course of an entire month, on a consistent route with no traffic. It’s a cheap trick, why not just be upfront with your customers,
I hope you actually read this feedback and take it on board because at the moment your service is being let down by some basic items,
Never using this app again
Worst quality of drivers. I have had very few good sweet heart drivers, but literally 90% of them are unqualified. They clearly only require drivers license in order to be hired, and no experience with clients, and I doubt there is any training. We pay good money to use this service and we are always treated with disrespect as if the driver was doing us, the clients, a favor.
I have had many incidents where drivers were rude to me, when they wouldn’t want to drop me to my destination or even not allow me to play my music. Also, most of the drivers have a smelly car and barely speak English, which for me, is very unpleasant and difficult to deal with.
However, yesterday was the worst experience I have ever had. After having a misunderstanding with the driver about the pickup location, he shouted at me and my wife when we entered, and after I told him to lower his tone he stopped the car and kicked me out. And so I shouted back as I left, but this guy came out and physically assaulted me.
With all honesty, this service needs major changes to be pleasant. And I highly recommend anyone to download Uber or even RTA Taxi Smart App. Both are highly professional and just as expensive. Matter of fact RTA taxi is cheaper and cleaner with more qualified drivers. And Uber is just the same but a bit more expensive, but definitely worth it if you are seeking an enjoyable and luxurious yet in budget ride to your destination.
- CAREEM NETWORKS FZ LLC
- 583.6 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad and iPod touch.
English, Arabic, Central Kurdish, French, Urdu
- Age Rating
- © 2019 Careem Networks FZ, LLC
Get all of your passes, tickets, cards, and more in one place.
Up to six family members will be able to use this app with Family Sharing enabled.