iPhone Screenshots

Description

Step into a world where you can get everyday needs done on one app! Book a ride, order food from restaurants or groceries from shops and recharge your mobile balance all with online payments.

With one single login, you can discover all your local services all in one place, giving you more time to focus on the things that matter most. And there’s more! Explore our loyalty program Careem Rewards, a world of discounts on rides and food, as well as offers from partners, donations to charities and more. Wondering about points? Earn them simply by using the services you need.

Here’s a sneak peek of all the services waiting for you *

Car
Book a ride now or schedule a pick up for later with affordable and comfortable car types - including city-to-city*, local taxi service* bus and bike options*. No need to worry about car rental, we’ll get you to where you need to be, hassle free!

Food
Order food to your door from over a thousand restaurants and track your delivery in real time. Choose from neighborhood bests, international hits and more. You can now easily access your Careem NOW delivery app in the Careem Super App, too.

Shops
All out of eggs and milk every weekend? Need a Panadol for a headache right now? In a few taps, shop your daily essentials, health and personal care items and specialty items from a variety of places.

Delivery
Whether documents, a parcel delivery for a loved one or items from a shop of your choice, get it picked up or purchased and delivered on demand with our courier service. Tell us what you need collected, where from and we’re on it right away.

Careem Pay
A unified, safe and secure online payment system for all Careem services that also lets you make other frequent payments!

At Careem, we care about your everyday needs, so we’ve brought together essential, everyday services in one place, easy to reach at one tap. They’re tailored to your local needs, so you’ll be able to get right to the services that are important to you. In the end, you can get back to doing what you care most about in life, leaving the daily tasks to us.

* service availability varies per location

What’s New

Version 11.41.0

Thank you for using Careem! We update our app regularly to simplify your life and help you get your everyday needs sorted in one place.
Book a ride, order food, shop groceries and more, in addition to sending and receiving credit - all in a few taps.
Everyday life, made simple.

What's new?
• User experience improvements

Enjoying your Careem app? Share the love with a positive review, and help us simplify even more lives across the region!

Ratings and Reviews

4.6 out of 5
55.8K Ratings

55.8K Ratings

Mansoor Kidwai ,

Captain Muhammad K. - Wagon R Car No. BKV 291

Today morning I booked a Careem ride from my house in DHA to I I Chundrigar Road. The Captain was a perfect driver and very helpful. At the end of the ride, due to some network issue, he was not able check the total bill and end the ride. He asked me how much was the total showing when I booked the ride. I told him the approx amount. He said to give him Rs. 1000 and the balance he will credit in my wallet once the networks issue is resolved. He left and I went to my office. Since then, he called me around 3 times to update me about the network issue that its still not resolved and if i want the change amount he can come all over to my office again to handover. Out of courtesy I told him No and to keep trying to credit in my wallet. At around 4:40 pm he called again and said that he contacted the Careem office and got the matter resolved and hence had credit the remaining amount in my wallet.
I really appreciated his out of the way help. This was something very rare and unusual in Pakistan where people can go out of their way to help others or at least keep them informed about the problem which we were facing at the time of ending the ride. The Captain should should be appreciated by the company as we need more people like him. Well done ! Keep up the good work !

Bhratz ,

Never using this app again!!

Worst quality service and driver!!! I been using Uber for a long time but recently my husband introduced me this app and saying this is great app better than Uber but am so disappointed and wasting of time and money using this app!!
I have had many incidents where the drivers were rude to me. When they didn’t show up after accepting my ride instead the drivers cancelled my trip after I waited and they not polite. Also most of the drivers have a smelly car and cannot speak English which is for my experience is unpleasant and difficult to deal with.

Honestly this app needs a major changes and better training for the drivers to be pleasant and I highly recommended to start using Uber or RTA taxi they are both have a professional service and a polite drivers.

Developer Response ,

Hello Bhratz! We are saddened to see that you feel this way about us. But don't leave us yet and report these issues at help.careem.com so that we could check and resolve them at the earliest.

Shiikooooo ,

Bad customer service

Overall the app is good and I used to use it many times in Egypt and also here in Dubai, but the customer service isn’t helpful enough and this is not acceptable for such a big company like Careem.
Once in Egypt the captain took the money twice once from the credit card and the other on cash when he told me he didn’t got his money, and here in Dubai I faced a very bad driver who was very rude in the phone and I wait him for 30 minutes and he refused to come and after that when I contact the customer service they charged me with 15 dirhams for cancellation. I send them an email and say said sorry 🙂 so I went my work very late and was forced to deal with this rude person and you unfairly charged me and at the end you say sorry!! Wow this is a very good way to deal with your customers, after this ignorance from your side Im thinking not to use your app anymore but I wrote this review maybe it can help you to improve your service

App Privacy

The developer, Careem, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Location
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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