iPhone Screenshots


Welcome to the CarPal Customer application.

CarPal is a digital solution that provides a seamless roadside assistance experience. You can request roadside assistance services through the application, pinpoint your location, monitor progress and receive notifications.

Extensive Coverage
You can now request roadside assistance services in 15 countries across the Middle East and North Africa. To see if CarPal is available in your country and city, visit https://www.carpal.com

Request Roadside Assistance
Whether your car has broken down, has a flat tyre or has run out of fuel, you can now request for help 24/7 by using the application to book a service or to call us for help. The following services are available:
- Accident Recovery
- Recovery of Vehicle
- Battery Jump Start
- Tyre Change
- Fuel Delivery
- Lockout Assistance
- Pull Out Service

Monitor Progress
Once you have requested a service you can monitor its progress by tracking the driver, receive in-app and SMS updates and see when your vehicle has been delivered to the service centre.

Rate Your Experience
After each service you can submit your ratings.

Follow us on Instagram at https://www.instagram.com/carpalcom
Like us on Facebook at https://www.facebook.com/carpalcom

What’s New

Version 2.0

We update the CarPal app as often as possible to make it faster and more reliable for you. Here are a few enhancements you’ll find in the latest update:

- Enable Credit/Debit card payments.
- Roadside assistance policy eligibility implementation to offer free services to eligible vehicles.
- Enabling what3word for customer pickup location.

Love the app? Rate us! Your feedback keeps us going.

Ratings and Reviews

5.0 out of 5
11 Ratings

11 Ratings

App Privacy

The developer, MENA Technologies, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content
  • Usage Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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