Deliveroo: Food Delivery App 12+

Takeaway & Grocery Delivery

Deliveroo

    • Free

Screenshots

Description

Food. We Get It.

Your favourite takeaways and groceries, delivered to your door.

ORDER FROM YOUR FAVOURITE RESTAURANTS
Everything is on the menu. From nationally loved chains, such as KFC, Wagamama, Nando’s, Burger King and Subway, to local eats and your favourite takeaways, we’ve got them all just waiting to be delivered to you ready to eat.

From Chinese to Cuban, from sushi to salads and pizza to Peruvian, there’s food for everyone on Deliveroo.

ORDER YOUR GROCERIES FROM LOCAL STORES
If you’ve run out of milk or eggs, you can also order from one of our grocery partners and get your essentials delivered straight to your door.

With thousands of grocery products available, from daily essentials like milk, eggs and bread, to cooking ingredients and tasty treats, we’re here to deliver the groceries you need from Co-op, Waitrose, Whole Foods, Sainsbury’s, One Stop, Morrisons, Nisa and more.

ORDER YOUR WAY
• Search for your favourite restaurants and stores
• Sort by fastest delivery time or top-rated services
• Filter by your dietary needs, whether that’s vegan, gluten-free or anything else
• Get delivery, pickup or table service
• Schedule your food for later

TRACK YOUR FOOD
• Track progress in real-time
• Get driver alerts
• Share your tracker with a group for larger orders

ENJOY OUR OFFERS
• Use your discount codes
• View the latest takeaway deals in our “Offers” section
• Filter grocery stores by offers available
• Get Deliveroo Plus

LOVED BY YOU, DELIVERED BY US
Join the millions of foodies that have already downloaded Deliveroo. No matter whether you want your food now or later, whether you want a family sized feast or a small snack, download Deliveroo and we’ll get your delivery to you in no time.

What’s New

Version 3.230.1

The Deliveroo app gets better with time – like a bolognese sauce, gently simmering on the stove.

The Deliveroo chefs have been busy cooking up some new features for you:
• We’ve been updating our app to use the latest technologies to make Deliveroo faster and easier to use than ever before
• We've made several improvements to Deliveroo Plus, our free delivery subscription service
• We’ve also made some changes to our Grocery feature so you can get all your essentials delivered in no time

We’re always making improvements, so keep your eyes peeled and make sure to keep updating your app to get all the latest features.

Bon appetit!

Ratings and Reviews

4.6 out of 5
231.1K Ratings

231.1K Ratings

Editors’ Notes

Sometimes, cooking or heading out to a restaurant just isn’t in the cards. Deliveroo makes those moments far more memorable by delivering meals from places that don’t normally do that. The quick, clean interface makes it super-easy to find nearby burgers, sushi—whatever’s calling your name—and then place an order. We particularly love how the real-time updates on the driver’s progress tell us exactly when you'll get to satisfy that appetite.

Fab_v ,

Wrong information on the app and difficult to connect to customer service

One of the orders I have placed was charged to my account but would show as pending confirmation from the restaurant, I called the restaurant (because it is difficult to find a Deliveroo customer service/help contact number on the app) to which the restaurant replied saying they weren’t busy and had not received the order from Deliveroo yet. I had to Google for a contact number and the Deliveroo agent said that the orders are sent to the restaurant based on the proximity of the delivery rider! In this case it took them more than 20 mins to send the order to the restaurant. It makes customers think that the restaurant is delaying their order whereas the delay is from Deliveroos end.

I have had issues with other orders too where incorrect items have been delivered by the restaurants but Deliveroo have been able to give me a Deliveroo credit instantly on those instances.

A little work on the app, quick access to customer care (phone number) and some clear/true information on orders could help with credibility.

Zainab AlSawalhi ,

Rude manager and staff

The manager closed the phone on my face twice and then told her staff to do the same with me! The manager thinks it’s okay to close the phone on customers when she is fed from them and their issues! I was lied to by deliveroo and McDonald’s and each one was trying to put the blame on the other and they were putting the customer in between. Rather than talking about it with each other and see how they can make it up to the customer they decided to involve the customer by putting the blame on the other! They think after all of this I will have the patience to be kind and nice?! No one wanting to solve my issue, no one wanting to take accountability and compensate the customer for the mistake they have done, and I’ll be nice and kind?! To disrespect me not once but three times and ill be all kind and nice?! And then to dare and close the phone on my face 3 times and “tell me we will not be able to assist you further!! Deal with it!” Excuse me?! Where are we?! And who is this manager that thinks she has the power to speak to customers in that way and to close the phone on them just because she wants to save herself from the headache of a customer?! What’s the point of having “live chat and call” if you are not bothered to do your job by chatting and talking to your customers?! Worst service on Earth! Disrespectful staff, who choose NOT to help their customers!

App Privacy

The developer, Deliveroo, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Contact Info
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

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