DTC 4+

Actually the app itself is nice and works in a very practical way, meanwhile, the corporation needs to work more on the attitude of drivers and the follow up of complaints, in addition i still don’t know why they call their service “limousine “?; it is not.

Dear Customer,
We are very sorry to learn about your experience. Kindly get in touch with our support team at dtc.support@dtc.gov.ae to help investigate this further and ensure it does not happen in future. Furthermore, please note that "Limousine" is the term used to refer to premium category vehicles in our fleet and has no relation to stretch limousines.

Great drivers , amazing service , much reasonable prices compared to its peers. Maps are improving each time I access the app. Highly recommended . Drive in luxury and use their Tesla cars “ you will definitely enjoy the ride “

Hey Bisher, We are glad you enjoyed using our app and loved our service. Thanks for the rating, see you again soon.

The application isn't working at all most of the time whenever I’m trying to book it freeze also how come its smart at the end it’s not easy user for the customer , I call their call center they are not helpful I had bad experience with their rides several time although they are calling its luxury !! I don’t feel the loyalty of the consumer , the quality of the driver is low not professional, the cleaning of the ride is very bad, horrific service !!!

Dear Valued Customer, We feel sorry to hear about this. Could you please try updating to the latest version of the app to help resolve the app related issues reported? Kindly get in touch with us at dtc.support@dtc.gov.ae with details of trip including order ID, to resolve the ride related complaints.