KEEPING YOU IN CONTROL OF YOUR CREDIT CARD
Track spending, view rewards, access monthly statements and enjoy many other features available only in the App.
• Get instant updates on your transactions.
• Review your purchases by categories.
• Easily check your available spending limit.
• Receive monthly statements in the App.
• Pay your card bill directly from the App.
• Convert instantly transactions into instalments.
• Book instantly Balance Transfer and Quick Cash
REWARDS AT A GLANCE
• Up to date information on your rewards.
• Instant redemption of Cashback.
IN-APP CONTROL & SECURITY
• Activate your Dubai First card
• Set and change the PIN instantly
• Freeze and unfreeze your card at any time.
• Login with biometrics for extra security.
• Apple Pay
To enjoy Dubai First mobile App, you must be an existing Dubai First customer or please apply for any of our Cashback Cards.
The new version has important security updates.
Ratings and Reviews
Many issues with dubai first but to start with 1. You have a landline number to call for customer service 2. When you call in IVR there is no option of talking to customer service. If you select reward balance option , that takes you to the customer support. 3. Then it’s my 3rd call and waiting for more than 10 mins each but no one received. So I spent around 20 AED to call dubai first without being able to reach anyone 4. A free for life card (cash back) is converted into an annual subscription card and now no one is receive if calls to get a confirmation on this 5. A million more issue but can not write it all Overall review is like 2/5 and pathetic customer support when ever I was able to reach.
Very Bad Response
Been calling for ages and has been on hold till then with no one at the other end of Customer service responding. A free for life card has been suddenly changed to a card with annual fee. I would have liked a feedback from customer service for the same , but instead I got 70 minutes of Dubai fist theme song playing in the background when you are out on hold and in addition to that a hefty telephone bill also. When trying to cancel the card by directly visiting the branch, they are also asking to contact the customer service by phone!!! In which the customer service rep is never available!!!! Overall it is disgusting… and feels like we entered in a trap…
Greatly improved - now offers services instantly
This app has greatly improved recently. It’s is super easy to see all my transactions and also the cash back that is assigned to each. Now they’ve improved it to also mark transactions that I can make into installments and chose my plan directly from the app.
I give 5 stars however for two things - i can redeem my cashback instantly in the app, and I can make payments to my card directly from the app using any debit card. My card balance updates immediately. Can’t beat that for comfort and novelty.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- FIRST ABU DHABI BANK PJSC
- 98.6 MB
- Requires iOS 11.4 or later.
- iPod touch
- Requires iOS 11.4 or later.
- Requires macOS 11.0 or later and a Mac with the Apple M1 chip.
- Age Rating
- This app may use your location even when it isn’t open, which can decrease battery life.
- © First Abu Dhabi Bank PJSC
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Up to six family members will be able to use this app with Family Sharing enabled.