Dubai Health new App is your all-in-one portal to the Dubai Health services, allowing easy management of appointments, lab results, and prescriptions. Check medical fitness status and sign up for blood donation volunteering with bilingual support in English and Arabic. Simplify your healthcare experience in Dubai with this intuitive and user-friendly application.
Key features of the App:
• Access medical records, including lab results, and prescriptions.
• Book, manage and cancel appointments across Dubai Health Facilities
• Download attested sick leave certificates
• Real-time updates on medical fitness application status.
• Easy registration for blood donation, including detailed information on blood donation services.
• Interactive map to locate Dubai Health hospitals, health centers, specialty clinics, and fitness centers.
• Multiple secure login options, including Dubai Health Account, UAE Pass, Touch ID, and Face ID.
• Receive timely notifications and reminders to stay informed.
• Add your dependents to easily manage their medical records.
• Customize your home screen for a personalized app experience.
• Upload and track health and fitness data, including data from the “Apple health app,” when enrolled in self-tracking programs
Keep an eye out for updates, as we are continuously improving your experience and expanding our range of services.
We are working towards making Dubai a Healthier and Happier community.
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تطبيق دبي الصحية الجديد هو منصة ذكية شاملة توفر لكم جميع الخدمات الطبية المتوفرة في المنشآت التابعة لدبي الصحية، فمن خلاله تستطيعون الوصول للكثير من الخدمات المتنوعة بطريقة سهلة وسلسة.
تشمل هذه الخدمات: حجز المواعيد وإدارتها، الحصول على النتائج المخبرية ووصفات الأدوية، التأكد من حالة طلب فحص اللياقة الطبية، التسجيل والتطوع لخدمات التبرع بالدم، كل هذا وأكثر متوفر باللغتين العربية والانجليزية.
الخدمات المتوفرة على التطبيق:
• الاطلاع على السجلات الطبية – النتائج المخبرية، وصفات الأدوية
• حجز، وإدارة، وإلغاء المواعيد الخاصة بالمنشآت الطبية التابعة لدبي الصحية
• متابعة آنية لحالة طلب فحص اللياقة الطبية
• تحميل شهادة الإجازة المرضية المصدقة
• التسجيل للتبرع بالدم، والحصول على كافة المعلومات عن خدمات التبرع بالدم
• خريطة تفاعلية تساعد على البحث وتحديد أقرب المستشفيات، ومراكز الرعاية الأولية، والتخصصات الطبية ومراكز اللياقة الطبية التابعة لدبي الصحية
• طرق متنوعة لتسجيل الدخول: باستخدام رقم البطاقة الصحية الصادرة من دبي الصحية MRN، أو باستخدام الهوية الرقمية الإماراتية، إضافة إلى إمكانية استخدام بصمة الإصبع أو خاصية التعرف على الوجه.
• استلام الإشعارات والتذكيرات
• إضافة حسابات أفراد العائلة لإدارة ملفاتهم الطبية
• ترتيب الشاشة الرئيسية لكل أفراد العائلة لتجربة مشخصنة
• تحميل وتتبع بيانات الصحة واللياقة البدنية، بما في ذلك عند التسجيل في ،'Apple Health' البيانات من تطبيق برامج التتبع الذاتي.
ترقّبوا المزيد، نعمل بشكل دوري على تحسين تجربتكم وإضافة تشكيلة خدمات جديدة تلبي كافة احتياجاتكم
نعمل لنجعل دبي أكثر صحة وسعادة
I can’t book COVID-19 vaccine appointment. When I click on “book COVID-19 vaccine “ it shows page with who’s eligible and on ones I press on proceed to book an appointment it gives me an error: your request couldn’t be completed, please try again later” i know that this option works at other phones of other ppl. App is updated and I’ve tried to reinstall it as well, still it’s not working. Could you please help me to sort it out? Thank you
Developer Response
Apologies for the inconvenience caused. Kindly call 800342 and share your MRN and other user details to help us resolve the issue faced by you.
Promising Idea, But the App Needs Serious Improvement
Kovaleriia3
The concept behind the Dubai Health App is strong and very much aligned with the high digital standards expected in Dubai. Unfortunately, the current execution falls significantly short of those expectations.Previously, accessing the app was quick and convenient through Face ID. This functionality appears to no longer work, forcing users to log in exclusively via UAE PASS. This process is noticeably slower and far less convenient, especially for an application that is supposed to simplify access to healthcare services.The interface itself is also poorly optimized for usability. Finding basic functions requires unnecessary effort, and navigation is not intuitive. Several sections fail to load properly, which further undermines the overall experience.A particularly critical issue is the appointment booking system. When attempting to schedule a visit with a doctor, the app frequently fails to load available physicians and instead displays errors. As a result, it becomes impossible to make an appointment through the application. This raises a fundamental question about the app’s purpose if its core functionality does not work reliably.Given Dubai’s reputation for world-class digital services and infrastructure, the current state of this application is surprisingly underdeveloped. The idea behind the platform is good, but the interface design, stability, and core functionality require significant improvement before it can be considered a reliable healthcare tool.
Medical report request
DollySolanki
I’ve been following up regularly to check when my medical report will be delivered, but there has been no definite date or update. Every time I check on the WhatsApp chat about my medical report, their response is always, “as soon as possible”. Even if I ask specifically for a date they say “as soon as possible”. Also, the WhatsApp works very inconveniently, when they are waiting for a response, they will only wait for 1 minute and if you don’t respond within a minute, they disconnect the chat. However, when you’re waiting for a response while they are checking something, they can make you wait for longer duration. There is no real support on WhatsApp. After paying AED 270 for the service, we do expect at least a timeline by when the report will be delivered. I hope this feedback will be taken constructively.
Bad experience
Amin848
every time i try to use this app i delete itthis time i wanted to see my covid vaccine certificate but they requested mrn number so to get this number i needed to enter my eida number and otphowever the otp was sent to different number i tried chat to ask for but form give error when selecting covid optioninstead i selected complaint and it worked i entered the issue details and started chat then the guy said welcome and kept waiting for something when i ask him if he can help he again asked what i need but i pointed to the start chat texthe noted that my mobile number with eida is wrong and before i can explain that this is no possible that chat crashed i then called them and after 4 or 5 tries i was able to select an option to talk to someone he then told me that if my eida is not in their system then i don’t have a certificate even if i get this mrnwhen i ask about the otp issue he requested i contact eida i told he i have checked eida website and my number is correct also with uae pass but he insisted i contact them and there is nothing with the app
يتضمن هذا التحديث:
• تجربة تسجيل دخول أكثر سلاسة للوصول إلى المعلومات بسهولة.
• خدمة الواتساب التي تتيح لك التواصل مع فريق خدمة العملاء من "دبي الصحية".
• تحسينات في الأداء لتجربة أفضل.
This update includes:
• A redesigned experience for smoother login and easier access to essential information.
• A new WhatsApp communication channel to help you stay connected, including a live agent chat for real-time support.
• Performance optimizations and bug fixes to enhance user experience.
Version 11.8.2
The developer, Dubai Academic Health Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Health & Fitness
Financial Info
Location
Contact Info
User Content
Identifiers
Usage Data
Sensitive Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
The developer indicated that this app supports the following accessibility features. Learn More
Supported Features
VoiceOver
Voice Control
Larger Text
Differentiate Without Colour Alone
Sufficient Contrast
Reduced Motion
Information
Provider
Dubai Academic Health Corporation
Size
192.3 MB
Category
Medical
Compatibility
Requires iOS 18.0 or later.
iPhone Requires iOS 18.0 or later.
iPad Requires iPadOS 18.0 or later.
Apple Watch Requires watchOS 11.0 or later.
Languages
English and Arabic
Age Rating
16+
16+
This app has an age rating of 16+ with content restrictions.
Some content may be rated higher, and may therefore be restricted and managed by the developer through in-app controls.
