I made a payment in the for my upcoming cheque one month prior in the application, but cheque was still deposited to the bank. I am wondering is there is proper communication between nakheel office and the app, why payment which done in the application not recorded in the office

If I do not have any dependency with credit card, why app not allowing to remove credit card. And security measures are not up to mark. I am not sure any CCV is storing. Credit card is not a facility given, it is a burden, why I say it. Credit card has a risk with limit , card can be compromised any time. So, banks has identified those and introduced freeze facility or temporary block, so, every customer use it and they in freeze when they want to make a payment. So, card transactions has limited window and risk is less, but for this app.. we don’t have facility when ever we need to pay, it is scheduled base. What if transactions not happening as per plan, then lot of hassle right, that why I say burden. Customer can not plan as per statement date, or plan max grace period, promotion offer, etc. I guess it need look for convenience if we digitilize it, it should be custom centric.. not as per principles monetary benefits.. look for ethical usage of app with regards to storing credit card details, not much of consent are not mentioned what app does to be transparent. Take on positive note..

Dubai AM is such kind of remote control for our apartment. Is some maintenance required - few buttons pressed and team at the door step :) convenient and money saving tool to renew our lease contract.If IT can fix minor bugs (slow response, list of maintenance request which consist of open / close & new / old issues) will be highly appreciated.

The application is amazing and user friendly. The maintenance team act according to the time you book, however, there are some issues that cannot be resolved by the maintenance team of Shorooq. As for the application it is very helpful and efficient.