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TCS FORE™ - our process maturity assessment and transformation methodology - objectively assesses the current process state and then targets establishing the ‘To-Be’ state. We do so by establishing the current process maturity baseline, identifying the target performance using standard benchmarks and recommending & implementing a roadmap to achieve the same.

The TCS FORE™ process maturity evaluates the organizational and process goals across 4 maturity levels.
Level 1 corresponds to the current / present state of processes & systems and where they just meet basic operating requirements.
Level 4 propels the processes towards excellence by leveraging best practices. Each level is measured in terms of goals at both an organizational level and at a process level.

Key Benefits;

· Over 60% faster time-to-market resulting in higher market share
· Improved customer experience leading to higher retention and loyalty
· Predictable cost of operations through scalable technology and processing environment
· Joint discovery of process maturity with the customer and co-transformation to achieve higher process maturity
· Partnering with clients to improve business processes in multiple shared service centres spread across various continents
· Up to 45% reduction in overall cost of operations through process harmonization, technology rationalization and people consolidation.
· Increased Straight Through Processing, up to 30% elimination of manual effort and up to 70% improvement in productivity due to streamlined and standardized processes

What’s New

Version 2.0

- UI improvements
- Security improvements

App Privacy

The developer, Tata Consultancy Services, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

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  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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