GEMS Connect 4+

Very nice user friendly app , able to track my kids academics without hassle and easy to make payments and no need to keep remembering the passwords ! Good keep it up GEMS for this high quality app

Thank you so much for taking the time to leave us this amazing review 😊

To start with the App shows half the content in English and Rest in Arabic. So none Bi-lingual cannot use the app or understand the content. There’s no option to select a language for app users restricting their ability to use.

Poor user interface/layout that’s not at all user friendly, with much room to improve. For an example, reverse order of buttons and contents and lack of quality in layout.

The communications tab that shows messages from the school takes ages to load and most of the time does not display. Attachments are either not shown or not opening at all and times not allowed to click/select the attachments.

There’s a lot of room for improvement in this app that can help parents have continued access to content making it easier to keep up with the demanding nature. Specially when school is not able to use more than one email address of parents , this app could have helped a lot for both parents to get the messages from school directly.

Dear Parent,

Following up on our earlier response to your comment, we would like to hear your feedback on our continuous enhancements and updates to the app. Kindly write to us at mobilitysupport@Gemseducation.com. Thank you.

I have a payment to be made but it is not going through

Dear Parent, We sincerely apologize that you are experiencing difficulties using the app. Please write to us on mobilitysupport@gemseducation.com for us to understand your issue better. Thank you.