GEMS Connect 4+

In!

Is it possible to get an alert when the child has been scanned in ?
Currently we are getting alerts only when the child is scanned out.
Also if we have 2 children, how to access the app from the same phone ?

Developer Response ,

Dear Larry,

Thank you for reaching out to us.The app has an option to link siblings via 'Sibling Linking" feature. Request you to kindly email the Student ID/Parent ID at mobilitysupport@Gemseducation.com for further assistance.

Regards,
GEMS Mobility

Fails to load, poor layout, mixed up language

To start with the App shows half the content in English and Rest in Arabic. So none Bi-lingual cannot use the app or understand the content. There’s no option to select a language for app users restricting their ability to use.

Poor user interface/layout that’s not at all user friendly, with much room to improve. For an example, reverse order of buttons and contents and lack of quality in layout.

The communications tab that shows messages from the school takes ages to load and most of the time does not display. Attachments are either not shown or not opening at all and times not allowed to click/select the attachments.

There’s a lot of room for improvement in this app that can help parents have continued access to content making it easier to keep up with the demanding nature. Specially when school is not able to use more than one email address of parents , this app could have helped a lot for both parents to get the messages from school directly.

Developer Response ,

Dear Parent,

We regret the inconvenience. Requesting you to share more details at mobilitysupport@gemseducation.com for further assistance.

Regards,
Mobility Support

Good App

App is good in terms of the information loaded. However I would request the team if they could add the real time map for tracking the location of bus. This is available with other schools too.