HSBC UAE 4+‎

Name: HSBC UAE
Rating: 4.8 (29076 reviews)
Author: HSBC Global Services (UK) Limited

HSBC Global Services (UK) Limited

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- مجانًا

الوصف

The HSBC UAE app has been specially built for our customers*, with reliability at the heart of its design.

Enjoy convenience and security with these great features:

'Instant account management' - open a bank account within minutes and enjoy instant digital registration. In-app Account opening is only available in English
Credit Card application journey – Apply for a credit card in just a few minutes using our new simple mobile app journey.
‘View account balances & transaction details’ - view the balances of your local and global HSBC accounts, credit cards and loans. View your credit card transactions in real time
‘Global Money Account and Debit Card’ - hold, transfer and spend like a local in up to 21 currencies from a single account. Enjoy fee free instant transfers to other HSBC accounts in participating countries
‘Pay and Transfer’ – Add new payees and make domestic and international transfers in a few easy steps. Instant transfers to HSBC international accounts without any fee
‘Manage Cards’ - add your cards to Apple Pay directly through the app, control your spending, block or unblock your card, create travel plans to help use your card abroad
'Instalment Plans' - Convert your available Credit Card limit into cash, convert your card transactions, consolidate your outstanding balance from other bank cards into your HSBC card and conveniently repay in monthly instalments.
Enjoy more opportunities, with access to up to 25 markets and 77 exchanges.
Diversify your portfolio, with equities, ETFs, bonds and mutual funds.
Stay informed, with access to real-time market data, news, analysis and insights.
Mobile Chat and Contact Us – fast and secure ways to get help with your banking needs 24/7
Digital Secure Key - generate security codes to access online banking and authorise transactions.
Download the HSBC UAE app today to enjoy banking on the go! Already a customer? Log on with your existing banking details.

If you are not yet registered, please visit hsbc.ae/register

*Important note: This App is provided by HSBC Bank Middle East Limited ('HSBC UAE') and designed for use in the United Arab Emirates. The products and services represented within this App are intended for UAE customers*.

HSBC UAE is authorised and regulated in United Arab Emirates by the Central Bank of the U.A.E and lead regulated by the Dubai Financial Services Authority.

If you are outside of UAE, we may not be authorised to offer or provide you with the products and services available through this App in the country or region you are located or resident in.

This App is not intended for distribution, download or use by any person in any jurisdiction, country or region where the distribution, download or use of this material is restricted and would not be permitted by law or regulation.

Additional assistance through our branches and Call Centre are available for People of Determination. Our mobile app is compatible with a number of accessible technologies to support customers with different needs to access our services. For HSBC Global Private Banking call 800 4722472 (Outside UAE: +971 436 69027), for HSBC Premier 800 4320 (Outside UAE: +971 4 224 1000), for HSBC Advance and Personal Banking 600 554722 (Outside UAE: +971 4 228 8007).

© Copyright HSBC Bank Middle East Limited (UAE) 2023 ALL RIGHTS RESERVED. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, on any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of HSBC Bank Middle East Limited.

HSBC Bank Middle East Limited UAE Branch, P.O. Box 66, Dubai, UAE regulated by the Central Bank of the UAE, and Securities Commodities Authority under license number 602004 for the purpose of this promotion and lead regulated by the Dubai Financial Services Authority.

By downloading this app you agree to and accept the HSBC Online Banking Terms and Conditions available through www.hsbc.ae/terms/.

٩ سبتمبر ٢٠٢٤

الإصدار 3.50.0

Feature enhancements and bug fixes.

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٢٩٫١ ألف من التقييمات

Payments and transfers - App Crashing

I am disappointed to see that the new App hangs and crashes when I clicked on Confirm for credit card payment through the App...I am using iPhone XR...I thought this was an issue with my phone and tried the old HSBC App and was able to successfully perform the transfer for credit card payments...
Guys, you need to seriously work on fixing performance issues in the new App. Just providing a new look and feel doesn’t resolve usability issues.

Unacceptable Account Closure Process and Poor Customer Support at HSBC

I recently opened an account with HSBC, and within two days of receiving my debit card, I was informed that my account had been temporarily locked due to missing documents required for verification. Unfortunately, I do not possess the documents they requested, and I am unable to provide them as I will be leaving my current employment soon to continue my university studies.

Despite explaining this and exercising my right to request an account closure, HSBC has refused to close the account and has locked or restricted it without offering a clear explanation or solution. This has caused me unnecessary stress, especially as I can no longer meet their requirements and only want to close the account.

I have made it clear that any future fees or charges resulting from their refusal to process my closure request will not be my responsibility. Yet, no actions have been taken to resolve this issue.

The lack of transparency and customer support in this matter is extremely disappointing. I urge HSBC to address these issues promptly and review their account closure policies to better serve customers who are in similar situations. I also intend to escalate this to the relevant authorities if necessary.

The worst customer service and app

This app keeps failing to log me in , have called to customer service and they are saying that I forgot the password which I have not!!! Also my account just became 3200 less and no one knows why! I have talked with customer service representatives many times and still no one has a clue and saying that maybe the transaction was blocked and the merchant claimed which does not make sense because if we do preauthorization the money is already blocked and you ca not use and its immediate deduction from your account and now they are saying that the message was wrong I was not charged but if you add up all spendings there is missing money!!! I mean how dump you have to be!!! I don’t trust this bank and gonna close down my account and what’s worst I’m not sure if I could get my money back

أوضح المطور HSBC Global Services (UK) Limited، أن ممارسات خصوصية التطبيق قد تتضمن معالجة البيانات على النحو الموضح أدناه. لمزيد من المعلومات، انظر %سياسة خصوصية المطور(ة) سياسة خصوصية المطور.