justclean 4+‎

I’m extremely impressed and satisfied by the cleaning service and by the app itself. Very easy to use and easy to book the laundry or cleaning service. The lovely ladies that came to clean are super professional and fast. I’ve tried many different apps before with services like this but i can definitely assure that this one is the best so far in Dubai. I highly recommend everyone to give it a try. Thank you justclean for making our lives easier 🙏😇

Don’t trust this app. They have the worst customer care and not professional at all. I sent my laundry on Saturday for pressing and was supposed to arrive back on Sunday. I contacted the customer care several times to make sure they arrive on Sunday since I had all my kids’ uniforms with them and that they are needed urgently. They kept on telling me that they will arrive on time even after the delivery time has already passed. The last one told me to wait while he contacted the laundry to confirm and just ended the chat and I wasn’t able to contact them after that. I was so mad that I had to go to the laundry by myself at 10 pm and pick up my laundry (which were still untouched) before they close for the night. They called after that directly apologizing for what happened and that they would contact the laundry and make it up for me and till now no one called. This is not the only time they did this. I thought they’re more professional now after seeing their ads all over the streets but every now and then they repeat when you think that they’ve become better.

First of all they have a really poor and slow costumer service,also the way and time to contact the costumer is terrible poor not say horrible,they will always tell you that costumer service will solve the issue but indeed they won’t 90% of the time,other issues they have their drivers never follow their timing at all and they would bother you 24/7 with phone calls to adjust to drivers time not to the time was scheduled at the app itself,despite the times i had complained about this matter though,other thing they have a very poor management and if your items are damaged or missing you can just simply say bye bye to you items!! Moreover they do not inspect laundries and the items and they do allow the laundries to change your original order and add items that you never sent to the laundry and yoy must pay for them if you wanna get your goods back! Indeed i am moving to washman app,much more professional and clean!