LiveDoc by Health at Hand 17+

Doctor Video Consultations

Health at Hand

Designed for iPad

    • Free

Screenshots

Description

LiveDoc is a service provided by Health at Hand for Allianz Worldwide Care Members

See a doctor now via live video consultation on your mobile phone. No appointments needed, skip clinic waiting rooms and get immediate access to highly qualified doctors, wherever you are.

LiveDoc is available free of charge to eligible employees of organisations that subscribe to the service.

LiveDoc is serviced by Health at Hand, a Dubai-based telehealth provider licenced by the Dubai Health Authority.

EASY TO USE, FAST AND CONVENIENT
See a doctor within minutes from the comfort of your home or office.

WHAT TO EXPECT FROM VIDEO CONSULTATION
Just like a normal face to face consultation in a clinic, the doctor will talk to you about your symptoms and history, make an assessment and provide a treatment plan for non-emergency medical concerns.

HIGH QUALITY HEALTHCARE
Trustworthy, experienced and reliable, the Health at Hand doctors servicing the LiveDoc app offer the highest quality of medical expertise and are trained as telehealth providers.

ACCESSIBLE & TIME SAVING
Great for anyone who is too busy or unable to drive to a doctor’s clinic, you can use LiveDoc for yourself or your children.

EXTENDED WORKING HOURS
The doctors are ready to treat you from 6am to 10pm GST Saturdays – Thursdays and 9am-6pm GST on Fridays.

CONFIDENTIAL & SECURE
Your calls are always confidential and your private health data is in safe hands. We meet HIPAA (Health Insurance Portability and Accountability Act) standards, the most respected global standard for protecting sensitive patient data and are GDPR (General Data Protection Regulation) compliant. We will never share any of your information to a third party without your consent.

WHEN TO USE LIVEDOC
Perfect for all common non-emergency medical issues, the Health at Hand doctors provide immediate advice on a wide range of issues. Some examples include:

Colds
Coughs
Flu-like symptoms
Sore throats
Earaches
Sinus congestion and allergies
Headaches
Urinary problems
Indigestion
Vomiting
Diarrhoea
Eye infections
Rashes

For more information please visit www.myhealthathand.com/livedoc

What’s New

Version 2.0.28

Improvement and bug fixes

Ratings and Reviews

4.1 out of 5
522 Ratings

522 Ratings

Nrabb! ,

Phone number issue

It keeps saying phone number must be separated by a -. But there’s no option showing there in the keypad. How can I fully register then?

ginger242829 ,

App not working

I tried to book appointment on 1st of jan and was receiving a pop up message that app is not working over the holidays.
The message was also outdated as it was mentioning national day holidays from a month ago.
The entire point of online doctor is 24/7 availability so the app should not be operating only during work hours and suspended on holidays.
And of course it should be better maintained so outdated messages are not showing 1 month later.

Pedrooooo.SD ,

No language selection

No option for language selection while booking

App Privacy

The developer, Health at Hand, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Sensitive Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • User Content
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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