Experience seamless mobile banking with Mashreq Egypt: transfer funds, track credit cards, and manage accounts in one secure online banking app.
Step into the future of banking with the Mashreq Egypt mobile banking application, a user-friendly banking app that puts all your personal financial services at your fingertips, exclusively for individual account holders.
Key Features & Benefits
All-In-One Account Management
View balances, transaction history, and e-statements for current and savings or certificate of deposit accounts.
Instantly open a Mashreq NEO or a current account with zero account opening fees.
Fast, Secure Transfers & Payments
Enjoy money transfers with Mashreq. Send money locally in seconds with InstaPay.
Transfer EGP and foreign currencies internationally (international and FCY transfers may take longer to process).
Pay utility bills, recharge your mobile, and settle government dues, such as traffic fines, in a few clicks.
Full Credit Card Control in One App
Apply for and manage your Mashreq Egypt credit cards directly within the app.
Track spending, view statements, and request card controls, temporary lock or unlock, or change limits effortlessly through the app.
Smart Savings & Investment Tools
Open a certificate of deposit and grow your wealth at competitive rates.
Set savings goals and automate transfers to achieve them effortlessly.
Unmatched Security & Support
Biometric login (fingerprint or Face ID) and two-factor authentication for total peace of mind.
24/7 chatbot and in-app chat for NEO and Sphynx holders, available for CBE-approved inquiries like account details, transactions, and card services only.
ATM & branch locator with GPS support.
Why Mashreq Egypt?
Seamless Online Banking App: Enjoy a responsive interface for individual account holders.
Continuous Improvements: We release regular updates based on your feedback, introducing new features.
Global Reach, Local Expertise: Part of Mashreq's international network, tailored to users' needs in Egypt.
Join thousands who trust Mashreq Egypt for the best digital banking experience.
Dear Customer, Thank you for sharing your positive review with us. We deliver the best possible services to our customers and are delighted to hear we met your expectations. Regards,
Worse of the worst
YasmineeAA
Update: sloppy response fron developer cause there is no chat in the app!!!!!!! Do something!!! Be useful!!!! I didn’t get the debit card not able to activate the one on the app unless I receive the physical one, there is absolutely no way to reach customer support, the call center is not working no matter what number I press it keeps repeating the message and it not working no chat support. Basically open your Egypt Mashreq bank account and then hit you head to walk we won’t care!!!
Developer Response
Dear Customer,We’re sorry to hear about the issue you’ve encountered and regret the inconvenience. For further assistance, please connect with our 24/7 Support team via the Mashreq App’s Chatbot. Alternatively you may reach out through our Mashreq Online Contact Us page under Mobile and Online Banking: https://www.mashreq.com/en/egypt/help-and-support/complaints/.Regards
It was a good bank
HelmyBD2
I am a client with the bank since long time and it was very good until they made 2 changes. 1. You are no longer able to reach customer service. 2. They send you the interest one day early so if you withdraw it they deduct it again from you and say you are not eligible.
Developer Response
Dear Customer,We are sorry to hear about your experience with us and apologize for any inconvenience. For assistance, please contact our support team, available 24/7, via the "Mashreq Smart Assistant" on the Mashreq Egypt app. You can also contact us through the "Contact Us" page on our website: https://www.mashreq.com/en/egypt/help-and-support/complaints/Best regards
Bad customer service
mm103456
I temporarily locked my card for safety and when I tried to reactivate it I couldn’t do it because the application gave me error for maybe hundred times and when I reached customer service through chat he was useless I regretted using this bank
Developer Response
Dear Customer, We’re sorry to hear about the issue you’ve encountered and regret the inconvenience. For further assistance, you can reach out through our Mashreq Online Contact Us page under Mobile and Online Banking: https://www.mashreq.com/en/egypt/help-and-support/complaints/. Regards
Bug fixes and minor enhancements.
Version 3.15.0
The developer, Mashreq Bank PSC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Identifiers
Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Identifiers
Usage Data
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Provider
Mashreq Bank PSC
Size
152.7 MB
Category
Finance
Compatibility
Requires iOS 15.1 or later.
iPhone Requires iOS 15.1 or later.
iPad Requires iPadOS 15.1 or later.
iPod touch Requires iOS 15.1 or later.
Mac Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
