Proton VPN: Fast & Secure 4+

Works great

This is a review on the free tier of ProtonVPN.

Simply put, this is a great app despite being free.

Connection speeds are quite fast and I can commonly reach around 50 mbps when the servers aren’t loaded.

Recently however the servers have been quite full and you are more likely to see slower speeds.

As an added bonus, ProtonVPN has a strict no-logs policy. Many other “free” vpns sell your data in order to keep their servers running. Proton uses paid users to keep the free version possible.

Honestly for a free app, you can’t expect anything better.

As a side note for some users, ProtonVPN might not work or can be slow because ProtonVPN is currently been throttled by some countries. Mine being one of them, I am unable to use Proton for the time being.

WiFi

The app is so good but there are only 2 problems if you are using it for free the first problem is the speed it’s fine I guess it loads Netflix and Disney it wasn’t really much of a problem unless I was far away from my router(where he internet is the best) second problem is the location Ik u can change server but we have to wait a few min before we can do it again and idk why but it keeps connecting to Romania so I had to keep changing my anyway it wasn’t much a deal I only had to wait 2 more minutes so ya i would say this is the best free vpn in the world so ya bye

Developer Response ,

Thank you for your review. Connection speeds can be influenced by numerous factors such as your native ISP speed, location, server load, network setup, etc. Moreover, normally, the free servers are simply slower due to the fact that a lot of users are connecting to them. You could try some of the tips in this guide to improve your connection speeds: https://protonvpn.com/support/increase-vpn-speeds. On another note, Proton VPN uses an algorithm to direct users to the server that we predict to be the fastest for the user. As part of the ongoing improvements to our infrastructure, we've modified this algorithm to primarily take into account the free bandwidth available on the server. We also reduced the importance of the country, as it's only very seldomly relevant. We believe that this will lead to improvements in the quality of service provided to the user. Additionally, this will improve the efficiency of the Proton VPN infrastructure, as it improves how users are distributed between servers.

Worst VPN on the market - Scam

I subscribed to the yearly plan paying 399 AED - doesn’t even connect to a network in UAE. The customer service told me to connect to Secure Core, which makes things worse, and you get 1990s internet dial up speeds. Their excuse is that UAE is applying restrictions, fine - then cut your services in UAE. Why scam us into paying money for something that doesn’t work. And all your customer care solutions provided don’t work. I’ve connected to every single country and changed from secure core on/off. It’s still “Connecting”.

Terrible app and service. I’ve been trying to get a refund for weeks now. Proton VPN say it’s not their responsibility. And Apple Store reject the claim. Ridiculous! Should’ve never switched from ExpressVPN

Developer Response ,

We're sorry to hear about your experience. As you already know, the UAE is one of the restrictive countries that are interfering with VPN connections, which is the reason you're experiencing such an issue. Nonetheless, would you mind sharing your support ticket number with us here? We'd be more than happy to check up on your inquiry and clear up any confusion, as well as see how we may be able to assist you further.