I am so shocked!… TABBY advertisement was 4 months payable with no interest fee.,. But in my case its a big no!,.. I am new in tabby i used tabby once and it was approved., then i used again on another transaction it doesnt go through even it was 89aed.,. Just to try if it works again but still not.,, then I purchased on other store with big amount it was successful but the problem is they deducted me on full amount… and it was not in 4 months payable term.,, i ask for a refund or arrange it to make it 4 payable terms on tabbys costumer service and they said that i was deducted because i was new and to they deducted in full so that i can build history on my account🤣🤣🤣🤣 you making us fool tabby.,. I ask for approval for just 89aed and you diddnt approved it how come i can build my history if you will not allow me?,.. and now I have big purchased you will deduct me in full without any notice?,.. your advertisement 4 months payable and no interest fee is not the same to what I experienced.,..

At first , i was so happy with tabby ive been using it for 3 years , I dont want any credit card so i tried this app. Its good as you can buy things that you can pay on installment basis, as a customer i am very responsible of my payments with out any penalty or delayed payment for 3yrs . But since september 2024 , things starts to be fishy ! I didnt order anything in some merchant my tabby card will charge me an amount. With that i have to pay it for 4 months but its just the first time it happened to me it happend again for 3 consecutive times this novemeber- december. I called them for help but they cannot do anything about it , they gave me order number and payment id to check with the merchant but still merchant couldnt track the order. As they are telling there is such order from their system , I was calling them almost everyday talking to different agents , explaining to each one of them the problem, at the end of the day they couldnt do anything , they didnt give any solution to that unknown ordered that is charge to my account , its not SAFE app. so i just planned to delete my account , but before deleting that , i have to pay all the dues , and even that 3 more orders that is not mine , i also paid for those. Total cost 321 from diffrent . They cannot cancel it so i just have to pay for it so i can delete my account. Very poor service. And NOT SAFE !!!!

I lost my wallet, which prompted me to block my card and request a replacement from my bank. During this process, I discovered that I had a final payment due in the following days, coinciding with the scheduled delivery of my replacement card. I contacted Tabby customer service to inquire about the possibility of making the payment via bank transfer. Fortunately, I was able to make the payment successfully and received confirmation from my bank that it had been transferred to Tabby Account. As usual, I updated the customer service with the receipt of the transfer and the SMS confirmation from my bank. However, they have not updated my payment status and have only extended the due date, insisting on refunding me. I have repeatedly informed them that this payment is final for the transaction so how they will refund me and there was no refund issue on what i did. I asked them repeatedly to closed my payment on this specific transaction but with no success. I hope there is a government entity where i can address this matter, as I am a responsible customer who pays on time and fulfills payment obligations, and I seek fair treatment and swift action from tabby management. Once I finish my other payments, I intend to cancel this account. If there is option not to give a star i will NOT provide a star.

I’m using tabby for almost 1 year and I was happy with it. I always pay before the due date and close all due amounts before time. Recently, I got a medical situation with mom where I had to use every AED with me for her cancer and brain clot medication. I contacted tabby a week before the card due date telling them my situation and adding kindly to extend the due date for 2 weeks until I get some cash to pay and informing them that I’m paying for tabby plus and I always pay before time but this time I got a situation and I shared medical bills and reports. The staff was helpful and he spoke to his manager and he said that he’ll apply for me that. Suddenly after the due date I got calls from the collection asking me to pay with a rude way without having a good communication skills and lack of connection between departments. I learned later that the application wasn’t approved and I got late fee to pay and they reduced my purchase limit from 3000 to 300. I contacted them to waive the charges, the staff tried but the management refused. Conclusion, tabby never value people who pay in time and who pay for tabby +. They only see us as numbers and they only look for money ignoring humanity and keeping empathy away. Other app, understood the situation and they listened to my issue and they tried their best but tabby is not worth it. Finally I paid tabby at the date that I promised but with extra late fees and reduced my limit to the lowest. Even today, my due date is on 4th I just paid today a week before the due date. My recommendation is to Only use tabby if you really need it and guaranteeing that you won’t face situations that would make you delay payments.