Talabat: Food, grocery & more 4+

Everyday delivery, made easy

Talabat General Trading and Contracting Company

    • Free

iPhone Screenshots

Description

Hey! Looking for the quickest food delivery? That’s easy with our new talabat app.

Whether you want a pizza, burger or groceries, choose from thousands of markets and restaurants in your city and put your hunger to an end. We’ve got it all – fast delivery, unlimited options, easy online payment and vouchers all at your fingertips.

Order your favorite food and get it delivered to wherever you are, but also get your groceries delivered to you with more cities to come. Your needs, done - simply download our app, choose your food or groceries and pay in a few taps via card or cash upon delivery.

Browse a multitude of restaurant menus and order from countless stores. With our filters and smart search functions, you can find the exact menu or product you want in no time, available to personalize at your request.

"Pay online or in cash"
Add info to your account on our new talabat app to speed up your order process. Pay in cash or save card details to pay online, reorder your favorites anytime and save addresses so you’re ready for delivery wherever you are. Like planning ahead? Pick what time you want us to deliver to avoid hunger kicking in.

"Track your order from start to finish"
That’s right; follow your delivery from the moment it’s confirmed to the second we hand it to you. With notifications, you'll always be updated and our help center will answer any questions about your delivery – we’ve got you.

"Find exclusive deals"
Downloading the talabat app makes you a part of our fam. We’re more than food delivery; discover vouchers, promotions and deals and treat yourself to that midweek pizza or Friday night burger more often. By opting in for notifications, we'll also share new restaurants, supermarkets and stores in your area, so you’ll never miss out on the latest offers again.

Find us in Kuwait, the United Arab Emirates, Bahrain, Oman, Qatar, Jordan, the Kingdom of Saudi Arabia and Egypt.

Happy ordering.

What’s New

Version 12.15.0

We update Talabat App as often as possible to make it faster and more reliable for you. Here are a couple of the enhancements you’ll find in the latest update: Bug fixes and Performance Improvements.

Ratings and Reviews

4.6 out of 5
167.4K Ratings

167.4K Ratings

2002 E46 M3 ,

Very bad customer service

I have been using talabat for a couple of years now but never again. I ordered through Talabat mart to get my products quickly , the order came missing a product which was water, I told the delivery guy it is missing , he told me I can’t do anything call customer service and he just left the rest of the order and left , I chatted with customer support , I told them I made this order specifically for this item which was the water and I used talabat mart to get it quickly , she replied I can’t do anything until I contact the store , after about 15 or 20 mins she got back to me telling me the store says they sent it so I’ll have to raise a complaint to operations and they will reply in an hour , I told her the whole point of me ordering was to get my order quickly and this is only a packet of water like 12 aed she replied I can’t do anything , after two hours someone called me and was almost asleep telling me I’m calling to solve your problem , I was really frustrated at that time and I told him what are you going to solve honestly after two hours from the order!!!!.Their customer service is terrible , after two days I got a call from talabat customer care asking so were you satisfied from the solution to your problem !!!!!! I told him worst customer service ever that I encountered and nothing was solved. He told me I’ll raise it to my superiors. I never heard from them again , WORST CUSTOMER SERVICE EVER AND NEVER AGAIN THAT I’LL USE TALABAT APP.

Developer Response ,

Hello there. Your experience is our top priority and we understand your frustration. Please get in touch with us at socialmedia1@talabat.com so that we can resolve this immediately. We look forward to hearing from you.

Victim of Fraud by Talabat ,

Talabat Pay Fraud

I have been a customer for a number of years and saved my card on the app to use for payment easily however recently I received a message from my bank about deduction from my account for an order from Talabat which I have not made so called the bank and they advised to cancel the card immediately so I requested the cancellation to avoid the unlawful of my card again. On the same day the deducted amount has been returned to my Talabat account as credit on Talabat Pay. After a few days I tried to order something through Talabat and surprisingly I found that my account is blocked due to violation of terms and conditions. This is very upsetting and frustrating because they stole money from my saved card and returned without my permission as credit on Talabat and then blocked my account due to violation. For god sake some one tells me what is the violation I have made? I tried to contact them but no valid number you can find online, very very bad customer service when you don’t publish your number for your customers. I massaged them on the app and the response was standard that we are unable to do anything because your account is blocked due to violation. Tell me please is this fair or even honest? I told all my friends the story and being not able even to speak to them to find a solution. Very very bad service and will never use them again… I need my credit back which has been stolen from me by force.

Undisput3d ,

Finally Talabat became Zomato

I guess, talabat has now became a brand so they do not care about customer anymore. It is all about how to make more than how to deliver. Sorry for my words.
I am a lazy person, and lazy people are delivery app friendly people. I was a loyal and frequent customer of Zomato, I left them became they were never in time. Talabat was efficient but after a while, they became a nightmare till now. And it is getting worst day by day.
On the app, at the time of order estimated time shows lets say 24 minutes and you quickly pick the restaurant. But food never arrives before hour or sometimes even more. If you contact customer service, they pretend they are trying to reach the restaurant but they do nothing because food arrives late anyways. My concern is that if food arrives in one hour, why you cant write it one hour at the first place? Why you give people false hopes??
Last but the funny part of this whole experience is that when you reach customer services, they say “sir because your location is far” I mean, I was here on the exact same place one hour ago when I place the order. It is not that I have place the order and ran 50 km away. My 4 years old niece makes better excuses than these.
Please try to make better excuses too if you aim not to improve services. Though sometimes Talabat gives 5-8 or sometimes 10 dirhams vouchers as compensation but I dont need them. I need my food to be delivered in time guys.

Developer Response ,

We are sad to know that your experience on the app was not satisfactory. Please share your issue with us at Socialmedia1@talabat.com and we will look into it at the earliest.

App Privacy

The developer, Talabat General Trading and Contracting Company, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location
  • Contact Info
  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

More By This Developer

You Might Also Like

Lezzoo:Food & Grocery Delivery
Food & Drink
InstaShop: Groceries & more
Food & Drink
Talabatey طلباتي
Food & Drink
Snoonu سنونو - Food & Shopping
Food & Drink
elmenus
Food & Drink
Alsaree3 - عالسريع
Food & Drink