MOI UAE provides smart services to be used by individuals and companies as well. The application provides services that covers three main sectors of the Ministry of Interior of United Arab Emirates, which are the following:
1. Traffic and Licensing (Vehicles Licensing, Driver Licensing, Traffic Fines and Plates Services)
2. Civil Defense (Institutions Licensing, Trading Companies Licensing, Drawings Approvals, Prevention and Safety Procedures for Vehicles and Awareness and Training Services)
3. Police Headquarters (Criminal Status, E-Police in Your Mobile, Home Security and Prisoners Visit)
* The application provides much more miscellaneous smart services such as the Passport Renewal service.
In addition to the smart services, the application provides many smart features such as the nearest service center location as well as a ticketing service to book your appointments before heading to service centers. It also provides news and information about the Ministry of Interior of United Arab Emirates.

What’s New

Version 6.0

Thank you for using MOI UAE smart APP! This release contains the following new services and features:

- Added new services for Policing Sector
- Added new services for Civil Defense Sector
- Added new services for MOI Employees
- Login using UAE Pass
- Login using passcode
- SOS for Fire Incidents
- Other enhancements and fixes on the application in general

Ratings and Reviews

3.2 out of 5
598 Ratings

598 Ratings

Sara.Suhail ,

Info not loading

When I login to the app I can’t see any info in the home page ( fines, black points, etc ) also in my documents I only can see my passport copy, can’t see my license and other personal documents.

I think there is a bug need to be fixed.

Thank you

Developer Response ,

Dear Valued Customer,
We advice you to visit the traffic department to check your traffic profile and TCF number, You might need to do an update/merge to your traffic profile/s. For further information kindly contact our call center by calling 8005000 or you may visit our website and try our live chat support, Thank you.

نوف الراجحي ,

Too bad

I have seen so soooo many bad apps but never seen as bad as this app!!! The very old version was very good but every new version i pray to solve the old bugs but it gets worse and worst!! This one crashes once the first page appears and even before I log in!! Please MOI let Smart Dubai develop it for you. We are suffering since over a year!! We need to see our fines please. It was bad idea you added so many services in this app! Please get us back the very old version and fire your developers or the company you subcontracted if it’s outsourced

Developer Response ,

Dear Valued Customer,
We found our application up and running, To be more specific about issue description we need more details, Kindly contact our call center by calling 8005000 or you may visit our website and try our live chat support, Thank you.

Chahine atallah ,

Not loading after latest update

After latest update, app is not working, when I turn it on, it asks for finger print, then it just hangs simply loading and doesn’t proceed to menu

It’s a great app, but a fix required

I am using iPhone 8 Plus with iOS 11.4.1

Developer Response ,

Dear Valued Customer,
We are happy to give you any needed support, Kindly contact our call center by calling 8005000 or you may try our live chat support on and the MOI App as well, Thank you.


Ministry of Interior UAE
194.9 MB

Requires iOS 10.3 and watchOS 4.2 or later. Compatible with iPhone, iPad and iPod touch.


English, Arabic

Age Rating
This app may use your location even when it isn't open, which can decrease battery life.


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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