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Uber Technologies, Inc.

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We’re committed to your safety at Uber. We’ve established a Door-to-Door Safety Standard to help you feel safe every time you take a trip.

And with Uber, your destination is at your fingertips. Just open the app and enter where you want to go, and a nearby driver will help you get there reliably.

Request a trip from 600+ airports and in 10,000+ cities around the world. The Uber app is a great way to make your travel plans stress-free. Request a trip on demand or schedule one ahead of time.

Whether you’re looking for style, space or affordability, Uber can help you find the perfect trip to fit your needs:

Enjoy elegance and premium features with Uber Exec
Ride with extra room (and more of your friends) with UberXL

Uber Travel
Whether it's your usual commute by train, escaping the city with friends in a hire car, a coach trip to Cambridge, or even the Eurostar to Paris, you can now go anywhere with Uber.

All of these transport options and more are available in one place with the Uber app.

With Uber, you can see your price estimate up front before booking. That means you’ll always have an idea of what you’ll pay before requesting your trip.

We’re committed to making every trip with Uber as safe as possible. That's why – in addition to our Door-to-Door Safety Standard – we've built new safety features and updated our Community Guidelines for respectful and positive experiences.

You can share your trip
Give your loved ones peace of mind while you’re on a trip – you can share your location and trip status so they know you’ve made it to your destination.

You can contact emergency services
You can call the emergency services directly from the app, and your location and trip details will be displayed so you can share them quickly with emergency services.

After every trip, you can submit a rating along with comments. You can also let your driver know you appreciated your experience by adding a tip for them directly in the app.

Not all products are available in all markets.

To see if Uber is available in your city, visit https://www.uber.com/cities
Follow us on Twitter at https://twitter.com/uber
Like us on Facebook at https://www.facebook.com/uber

Questions? Visit uber.com/help

What’s New

Version 3.616.10001

We update the Uber app as often as possible to make it faster and more reliable for you. Here are a couple of the enhancements you'll find in the latest update:

- Updates to improve localization across the app
- Various bug fixes & improvements

Love the app? Rate us! Your feedback keeps the Uber engine running.
Any questions? Tap Help in the Uber app or visit help.uber.com.

Ratings and Reviews

4.8 out of 5
89.2K Ratings

89.2K Ratings

Blank!!!!? ,

Worst customer service in Egypt

Do they even have a customer service? I tried help on the app which got me nowhere, I found a support email which I did email them with no reply or even an automatic email says they received it.
It became a habit for Uber drivers here in Egypt to accept the trip then contacting you straight away asking where exactly then canceling the trip when they don’t like it.
My last straw was a driver calling me asking if I was paying cash or card & when I said card he said okay. He was 3min away then I saw on the map he did a U turn & then 8min away then stopped. I called him to find he turned off his phone & he was obviously waiting for me to cancel the trip so he won’t be charged. I sent him several texts which he saw but didn’t reply so I texted him I’m gonna be waiting & won’t cancel the trip so he can wait as long as he wants only then he canceled the trip.
Emailed Uber with no reply even though I have a screenshot from the driver who has 4.8 reviews which is obviously cause u can rate driver who pull these kind of stunts & the drivers choose the trips

Anox0 ,

Not professional drivers and no response from customer service

I has trip yesterday which usually take AED 80 but because there was hight demand the rate increased x2.2 and i accepted that rate.
During the trip the driver was driving like beginners and staying in 1 like even that the other line is moving.. there was still 12k before Hessa road in Dubai and i asked him to drive in the left side instead of just waiting behind bus in right side and when he did he kept driving slowly until the cars behind us start flashing light to let him move from and so he did.
Then before Hessa road he was staying i. The begging of the street and letting many cars to pass us and came in front of him until we reached home the fees was 195 i told him I will pay the estimated only which is 160 and will submit a complaint and i left him
I went to my apartment and still he didn’t close the trip until it reach 202 and i submit the complaint and feedback to uber but no response they only asked for the difference of 52 which is even more than the 202!!
Will never use this app again as there is no support
In Egypt also i lost my phone in one car and submitted complaint about the driver.. the car number was like the app but the driver looks different than the photo
Had to call police and get my phone back but uber didn’t help at all.
And also some will say they will put the remaining balance to account because they don’t have change and they never add it!

pengwen0 ,

Charging me for UberOne without consent

2 days ago I have received a notification from my bank that Uber tried to take £5.99 at 23:29 and another attempt at 23:30 which declined (lol thank god I put it in another account) so I contacted the support team and they informed me that the charge was for UberOne, on a different account under my name “sharing payment method” and advised me to log into any account I had made in the past to cancel the membership. But get this, I only have ONE account on Uber/UberEats so who has an account under my name with the same payment method?? If this is not a violation of privacy, I don’t know what is. I have checked ALL 3 my emails and only my current account has past transactions, none of the rest do. I also do not have a single confirmation email about my UberOne membership since apparently I do have one. This is full on theft and deceit from Uber. I will delete Uber once I get a reply from Uber Support.

App Privacy

The developer, Uber Technologies, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Contact Info
  • Search History
  • Identifiers
  • Usage Data
  • Other Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics
  • Other Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More


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