Udemy Online Video Courses 4+

Why is it shutting down whenever i open udemy in my iphone and ipad? Pls advise...

Why is it shutting down whenever i open udemy in my iphone and ipad? Pls advise bec i have many enrolled courses here, pls admin...

Responded.
Thank you udemy for your very quick response. It is good now.

Developer Response ,

Hi there! We thank you for your feedback and we're very sorry for the hassle. This was a temporary error and we're glad to inform you that the issue has been resolved. You should be able to continue your learning after restarting the app. If you need further assistance, please contact us via https://support.udemy.com/hc/en-us. Thank you for your patience.

Some bugs in the app

Udemy platform is my best source of online learning, anyhow there is some problems in the app, when you send the app to the background the content will keep playing which is a good thing but the problem when you bring the app again to the front you will find the video become a black screen while audio will keep playing and you have to open another video then open the video you want to watch again, this issue is happening on both iphone and ipad.
Also not to mention the offline content issues.

Developer Response ,

Hi there, we're truly sorry for the negative experience you have with the video playback. These are both known issues that is impacting some users of the Udemy app. Our the engineering team are working on a fix for them. Please keep an eye on future app updates which may include bug fixes and app improvements. In the meantime, we would recommend staying in the video while viewing it to avoid the screen turning black. As for the issue with the offline viewing, please try viewing the downloaded content in Airplane/Flight Mode. If this doesn't work, you may remove the affected content and then re-download the lectures. This time, however, please download lectures/sections individually, rather than downloading the whole course at once. Thank you for your cooperation and understanding!

App is not working on IPhone

I recently downloaded the app to enroll for a course I came across on Facebook. However, the search functionality does not seem to work at all. After I downloaded the app and tried searching for the course, it did not throw back any results and kept showing me the search icon. Additionally, when I try to use the Featured or Explore course functionalities, the pages are blank.

I even tried to sign in and out of the app, but facing the same challenges. I am accessing this app on an IPhone. Would appreciate if you can guide me on how to resolve this as I can’t seem to find any relevant answers in the help/support forum.