Under Armour ME - Shop Online 4+

The app frequently logs me off and I can’t log in after that. It keeps saying wrong password even though I put the right password. I have to restart the app.

Hello. We regret to hear about your experience. Please provide us with your email address along with a screenshot of the error message that occurs at https://rb.gy/qv4y. Thanks.

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Beware of Fraudulent Practices by Under Armour UAE.

I am writing to share my deeply frustrating and disappointing experience with Under Armour UAE, which has been nothing short of a nightmare. My ordeal began when I ordered several pairs of shoes, out of which three pairs had to be returned. Under Armour promised to refund my money but instead credited it to my e-wallet, stating that the refund would be processed within two weeks. I reluctantly accepted this, and after receiving the e-wallet credit, I decided to order two more pairs of shoes using the e-wallet balance.

To my utter dismay, Under Armour deducted the money from my e-wallet but never delivered the shoes. For the past two weeks, I have been relentlessly following up with their customer service, only to receive empty promises and blatant lies. Each time, I am told that the finance team is working on it, but it is clear that this is nothing more than a delay tactic. They are holding onto my money and providing no resolution or timeline for returning it.

This experience has been extremely disheartening and has completely shattered my trust in Under Armour as an international brand. Their fraudulent practices and deceitful behavior are unacceptable and shameful. I urge everyone to be cautious and think twice before making any purchases from Under Armour UAE. Protect yourself from falling victim to their unethical practices.

Hi Maaz, We are deeply sorry to hear about your disappointing experience. We understand your frustration and sincerely apologize for any inconvenience caused. To assist you further and address your concerns promptly, please share your order number details via email at customercare@athlocity.com, this will enable us to investigate the matter thoroughly and provide you with a resolution. Thank you for bringing this to our attention, and we appreciate your patience as we work to make things right.

I ordered online 4 sports pants and now can’t return them because the items got delivered sealed. The promote return & refund policy on their website, but actually scam you as a customer.

Those sports pants have no indication that they will be shipped sealed. Now I can’t get a refund for my order - I bought 2 different colors in two different sizes to find my best fit. This is definitely a scam. No indication that the item would not be returnable at all.

You have just lost a customer for the future & someone that will definitely not be your brand ambassador, rather encourage my friends and contacts to buy from another brand.

Hello. Please provide us with your order number so we could assist you further. and please note that there are some non-returnable items as per our policy, you can check the policy using the link: https://www.underarmour.ae/en/policy-returns.html. Thanks.