Yale Home 4+

Access Yale smart devices

Assa Abloy Ltd

    • 4.3 • 111 Ratings
    • Free

Description

**Previously called Yale Access app**



Yale offers you everyday convenience and trusted security for your entire home through smart security solutions powered by the Yale Home app.

We’re here to help you protect the things that matter the most. Peace of mind is only a tap away.

App supports access to Yale smart devices such as Yale Linus Locks, Yale Doorman Locks, Yale Access Module…

For a full list of compatible products in your region, visit yalehome.com

What’s New

Version 2024.7.1

Bug fixes and improvements.

Ratings and Reviews

4.3 out of 5
111 Ratings

111 Ratings

Mofi007 ,

Some issues

After changing the app and migrating to the new Yale home, I stopped getting notifications for the lock on the HomeKit app. I still get notifications from the Yale app, but not from the HomeKit app even though all the settings on the HomeKit for notifications is enabled.

Developer Response ,

Thank you for your feedback, please contact our support team, they will gladly assist with resolving your observations - https://www.yalehome.com/support

Wu-Tang LAN ,

Auto Unlock rarely works..

Starting from the looks, the whole application is a clone of August.
Exactly the same.
Which is not bad from one side as the whole UI feels known and I was able to navigate around the menu without any issues.
The downside is that this implementation of the application crashes EVERY time I try to use it.
If you exit the application without forcing it to close (iOS swipe up and kill the process) once you try to restore the application from the background that’s it. Boom.
Auto Unlock does not simply work.
I have the application with the appropriate permissions in two phones (iPhone 14 Pro Max fully updated and patched) with two different users.
We both approach the door carrying groceries and look at each other, lost waiting for the door to open..

The hardware is nice however. Much more sturdy that august and easier to install.

If they fixed the application or at least provide recommended configurations on phone settings to make sure background refresh is working etc it would be even better.

Until then I will keep trying different scenarios until I figure out which use case will work. After a month of attempts I am one step closer to accept defeat. I will not give up though.

Developer Response ,

Hi Wu-Tang Lan, we are so sorry that you are experiencing problems with the app. Please go to https://www.yalehome.com/support for support in helping to solve your current issues. Thank you for your feedback. We appreciate all your thoughts and wish to solve your issue as quickly as possible.

SOoojjjooo ,

Terrible bug, can’t log in

Not only am I unable to log in, I am also unable to create a new account, AND I am unable to contact support!! Support email for this only exists to Northern America and the Middle East region has a website to submit a concern. This is insufficient and you need to do better. This is an app to allow access into people’s homes and this bug causes huge issues

Developer Response ,

Thank you for leaving a review. We value your feedback and will work to improve your experience

App Privacy

The developer, Assa Abloy Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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