LitmusWorld Accelerate 4+
Track your CX performance
Litmus World Marketing Technologies Private Ltd
-
- Free
Screenshots
Description
The LitmusWorld Accelerate Mobile app enables you to keep track of your overall CX performance in near real-time. Get actionable insights on-the-go, enable your frontline staff to listen through a mobile-ready view of incoming issues, and ensure you and your frontline staff are always in touch for faster close-looping.
▶ Real-time responses across all touchpoints
● One-stop view of CX performance, down to the last touchpoint
● View score trends over varying time periods
▶ Get access to feedback on the go
● Act on individual customer responses in near real-time
● Empower the frontline and drive organizational agility
▶ Respond to customers right from the app
● Quick actions pop up to take action on the feedback
● Chat, assess, escalate, delegate, add notes, capture root cause, etc.
▶ Assign issues to the right people and track to closure
● Categorize and tag issues to drive systemic action by concerned departments
● Close the loop with the customer at every level of the organization to ensure agile closure of issues
What’s New
Version 2.1.13
- UI/UX upgrades, fresh look and feel.
- Bug fixes and performance improvements.
App Privacy
The developer, Litmus World Marketing Technologies Private Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Seller
- LITMUS WORLD MARKETING TECHNOLOGIES PRIVATE LIMITED
- Size
- 47.9 MB
- Category
- Productivity
- Compatibility
-
- iPhone
- Requires iOS 14.1 or later.
- iPad
- Requires iPadOS 14.1 or later.
- iPod touch
- Requires iOS 14.1 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © LitmusWorld Marketing Technologies Pvt Ltd
- Price
- Free