Siegwerk INKonnect 4+

Our remote service solution

Icona

    • Free

Screenshots

Description

Siegwerk INKonnect is a software platform which combines remote video support with Augmented reality (AR) technology to provide fast, instant on-demand video support. It supports Siegwerk customers to identify and resolve problems, get assistance in Ink and print related troubleshoot process with the help of Siegwerk experts, effectively and quickly. Each Siegwerk expert brings years of Ink expertise to solve your problem as quickly and efficiently as possible – without waiting for an expert to arrive on site.
Siegwerk INKonnect is optimized for installation on iPhones and iPads for collaboration between field technicians and Siegwerk experts. You can always get support through a video session to identify issues and give accurate instructions through augmented reality annotations.
Key Features:
* Taking photos and recording videos
* Freeze annotations
* Augmented reality annotations
* Company chat – Public and private
* Screen sharing
* Automatic text and voice translation
* QR code and Barcode scanning
* Digital Zoom

What’s New

Version 7.0.3

Added new languages: Czech, Korean and Brazilian.
Improved assistance stability and quality.
Improved WorkInstructions support.
Fixed some errors.

App Privacy

The developer, Icona, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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