iPhone Screenshots

Description

Live chat for the support team members to communicate with customers and website visitors

The 13chats app allows you to:
— run an online dialogue with the website visitors yourself or distribute chats between the operators on your team;
— receive notifications about new chats in order to quickly answer customer questions and close more deals;
— add and use saved replies;
— view the history of previous customer conversations in your online chat or in messengers;
— switch between several projects within one account;
— filter chats by activity status (opened/closed/all);
— remove and change roles for team members;
— view information about the pricing plans available from 13chats.
— add and view client notes;
— view a visitor's activity history and see the source of their visit.

13chats is a service for marketers and support teams that allows you to:
— communicate with your website visitors via online chat;
— launch smart widgets based on customer actions on your site;
— transfer dialogue from an online chat to instant messengers;
— automate frequently asked questions using chatbots.

App Privacy

The developer, 13Chats Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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