Get to know your 1MORE product in detail with full access to FAQ’s, quick start guides, firmware updates and more.

If you have any suggestions or feedback, please contact us with or .

What’s New

Version 3.9.0

1. Optimized Bluetooth connection and OTA firmware upgrade function;
2. Fix known issues.

Ratings and Reviews

2.7 out of 5
18 Ratings

18 Ratings

Slapback1 ,

Quick Guide Persistence is unnecessary

The app itself is helpful for providing a UI for the headset, providing the option of not having to look at the controls on the device itself. But there is no way to turn it off once you’ve read it. I used the EChat to ask if this was a hidden option but there was no one there.

Developer Response ,

Thank you for your feedback. Could you please tell me which headset you are using? At the same time, please kindly provide the relevant information of the mobile phone (model, system version, etc.), so that we can arrange the retest.

akotski1338 ,

Do not software update. It will ruin your headphones

I did a software upgrade then after the headphones would not connect to each other. I had to contact support and go through a big process to get them replaced. Thankfully I still had warranty.

Developer Response ,

Sorry for the inconvenience may cause to you. What's the model you have? Please help to reset the earbuds to see if it works when the earbuds couldn't been paired. Feel free to contact our USA Customer Support - - 1-855-551-6673 (9am-5pm PST) at any time.

The Rustafarian ,


Won’t recognize their own headphones that are connected to the phone. It’s a completely worthless app. You’re better off returning your 1more product and get a better brand that has a functioning app.

App Privacy

The developer, 1MORE Acoustic Technology(Shenzhen) Co., Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Browsing History
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

More By This Developer

You May Also Like