Start your global shopping experience now, with AliExpress. With more than 100 million products over a range of hundreds of categories, our customers get access to the best deals and great discounts. Not to mention that we often give out free coupons! What’s more, we offer free shipping on over 75% of our products! Our well-designed and easy to use app offers the following great features:
- Shop by category
- Quick search
- Customer reviews
- Create Wish Lists
- Secure and encrypted credit card payment system
- Track your packages
- Manage your orders
English, Spanish, Portuguese, Russian
General improvements and bug fixes.
Thanks to everyone for all your great feedback and suggestions. Keep it coming! If you find a bug or an issue, then tell us about it. Remember to mention specifically what the problem is and where it happens.
Ratings and ReviewsSee All
Loved them for many years!
AliExpress has been my go to for online shopping fo many years. Having a wide and cheaper selection of clothes, phone cases and cosplays. Many sites get their own selection of items from sites like this one and sell at a higher price. Buying directly from Ali Express saves you tons of money. There is a bit of a wait time to get you items. The fastest I had an item arrive was 2 weeks and the lashes 2 months. If you want the items in rush there is a hefty charge for oversea expedited shipping so plan ahead! If you know you need an item for an event or if the season are changing order it a minimum month prior to when you will need it. There are many more items than clothes and trinkets in which I shop for. The selection is endless. If you find a product satisfying don’t forget to leave reviews so that more people know whether to buy it or not. Something what makes or breaks a purchase for me is if there are no reviews or few reviews that are ok.
OVERALL: Don’t be afraid to shop from this app! Do some research into the fine details of what you are buying!
Lousy customer service
The products for the most part are fine but customer service is almost impossible. If your problem isn’t one of the questions listed you might as well give up on getting help. If you have a problem with an order and actually get a customer rep it’s an uphill battle. Example I placed an order, waited to receive it for a long time then when I checked tracking it said the shipment by the company was cancelled and the expiration date to receive the item was a week away. So I asked for a refund in dispute but the customer rep kept saying I needed to wait till the expiration date and negotiate with the seller before they would refund because I could still receive it. Ridiculous the expiration date is a week away, Why should I wait? If the shipment was canceled then it’s not going to arrive. I can not deal with stupidity, that conversation went round and round till my battery was sending warning messages of dying.
You can go to Joom or Banggood and get a lot of the same products and free shipping from Joom and a lot of free shipping from bang good and have a decent conversation. With Ali express if you type in more then 3 lines it won’t let you submit what your writing. And if you have a technical issue no one will email you so my recommendation is: until their customer service get people who are competent go elsewhere or hope your seller is competent because if there’s a problem it turns into a frustrating nightmare and headache.😡😡😡
Overall enjoy the shopping experience. Love how I can easily keep track of my items after I order them. Like how the site keeps track of what I like. There are some improvements that need to be done but they have fairly easy ways to suggest how to improve. So overall I am very impressed. You do need to be careful with how you apply your coupon and not use them until you are ready to check out, made that mistake and lost out on my new customer coupons. You also have to realize that Ali is like a host for MANY other companies so you need to read each companies policies before you purchase, and shop around for the best prices. But there are also many unique items as well, so have fun shopping. I’ve only explored the tip of the iceberg.
There are also many advantages when you build a relationship with a store within Ali, depending on the store of course. But most want your repeat business. Just like any other company.
- Alibaba.com Singapore E-Commerce Private Limited
- 140 MB
Requires iOS 9.0 or later. Compatible with iPad.
English, Dutch, French, German, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Thai, Turkish, Ukrainian, Vietnamese
- Age Rating
- Infrequent/Mild Mature/Suggestive Themes
- Infrequent/Mild Sexual Content and Nudity
- © 1999-2018 Alibaba.com Hong Kong Limited and licensors. All rights reserved.
With Family Sharing set up, up to six family members can use this app.